Manager Lettershop

Amsive•Greenville, SC

4d•Onsite

About The Position

Amsive is a leader in high-volume print and mail manufacturing with over 40 years of experience. Our success depends on people who are dependable, performance-focused and take pride in meeting production goals. Production is completed in-house using modern high-speed print and mail manufacturing equipment. Our facilities are clean, well-lit, and temperature controlled. At Amsive, results matter. We offer career opportunities in print and mail production, with medical, dental, vision insurance and a competitive 401K.

Requirements

Minimum of 3 years supervisory experience managing 5-8 ppl and leading a team of 30-50 ppl across multiple shifts.
High school diploma or GED with experience or vocational/technical certification.

Nice To Haves

Experience managing production in the direct mail industry STRONGLY preferred.
Print and Mail Production experience is preferred.
Previous experience in print production management, with specific experience in letter shop operations preferred.
Thorough understanding of printing processes, equipment, and materials.
Excellent organizational and time management abilities, with a proven track record of managing multiple projects simultaneously.
Knowledge of quality control principles and practices.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and other stakeholders.
Degree from an accredited university is preferred.

Responsibilities

Managing KPI’s including throughput, labor efficiency, quality metrics and schedule adherence.
Work with Scheduling / Capacity planning to manage labor plans aligned with production forecasts; balance workforce with capacity planned.
Drive root cause analysis on process failures in Lettershop and apply continuous improvement techniques in Lettershop.
Manage performance, including regular performance feedback, annual evaluations, goal setting, improvement plans and succession planning.
Production management; understand the lettershop process.
Ensure all Lettershop Department employees are properly trained in equipment and processes.
Identify areas of improvement and work with the Lettershop team and other departments to initiate and execute process improvement initiatives.
Ensure a safe, clean, and organized work environment.
Always maintain respectful communication and interdepartmental relationships.
Hold accountable supervisors, leads, and employees to the established output and quality expectations.
Work with members of management / project management team on all changes or deviations from the original work order as quickly as possible to ensure continued production without jeopardizing the order.
Coordinate with the Scheduler & Maintenance to schedule preventive maintenance.
Represent the Lettershop Department in the weekly cross-functional team meeting.
Prepare and conduct regular Department Meetings.
Partner with Human Resource and Talent Acquisition in retaining and acquiring talent for the Lettershop team.