Manager, Learning Solutions

MaRS Discovery District•Toronto, ON

4d•CA$80,000 - CA$90,000•Hybrid

About The Position

This is an 18-month, full-time, fixed-term position. The Manager, Learning Solutions role is responsible for translating content into engaging and accessible formats across various platforms, including workshops, events, and online channels. The role involves shaping learning experiences, from in-person interactions to digital modules, ensuring consistency, quality, and user engagement. The position requires a blend of instructional design thinking and digital production expertise to structure content for learning and produce high-quality digital assets. This includes video production, content formatting, and maintaining content on platforms like MaRS Connect and the MaRS Startup Toolkit. It is an execution-focused role for individuals who enjoy building, producing, and improving learning experiences across different formats.

Requirements

4–7+ years of experience in digital content production, learning design, or program delivery.
Experience applying instructional design principles to learning content.
Ability to maintain and cultivate relationships with stakeholders external to the organization as well as external to the team.
Strong proficiency in video editing, image editing, and design tools.
Proactive in exploring new tools and approaches to learning.
Product testing experience.
Basic understanding of analytics and content performance tracking.
Familiarity with UX/UI and content design principles.
Must be legally eligible to work in Canada.
Must reside in Ontario.
Willing to work out of the Toronto office (101 College Street) a minimum of 3 days per week.

Nice To Haves

Bachelor Degree in Digital Media, Comms, Education, Graphic Design and/or Interactive Media Management.
Experience managing multi-disciplinary development teams (writers, graphic designers, digital developers).
Experience with Content Management Systems/Learning Management Systems.
Experience supporting or delivering live or hybrid programming.

Responsibilities

Support the design of blended learning experiences that integrate live sessions, workshops, and digital content.
Apply instructional design principles to structure content for clarity, engagement, and practical application.
Translate subject matter into digestible formats (e.g., modules, toolkits, exercises, micro-learning content).
Ensure alignment and consistency across live and digital learning experiences.
Develop high-quality digital content, including articles, templates, videos, and interactive learning assets.
Translate complex topics into clear, actionable content for startup founders.
Collaborate with subject matter experts and contributors to produce engaging and practical materials.
Ensure consistency in tone, style, and quality across all content.
Work closely with product managers, IT, and external partners to define and deliver content solutions on MaRS Connect and the MaRS Startup Toolkit.
Contribute to the development of content scaffolding, workflows, and publishing processes.
Support the integration of content into digital platforms, ensuring a seamless user experience.
Define digital content requirements for new features and platform enhancements.
Support the execution of live and hybrid programming (e.g., workshops, events).
Prepare materials, presentations, and supporting assets for facilitators and participants.
Ensure a seamless integration between live delivery and digital resources.
Contribute to the overall quality and consistency of the participant experience.
Build and test new content formats, learning experiences, and product features.
Explore innovative approaches to learning (e.g., personalization, modular content, interactive formats).
Test new formats, tools, and approaches to enhance learning experiences.
Run experiments to improve engagement, usability, and learning outcomes.
Apply insights from testing to continuously evolve content and platform experiences.