Manager, Learning & Development

Wasserman•Raleigh, NC

About The Position

The Learning & Development Manager is responsible for the day-to-day operation and delivery of learning programs, with particular ownership of the Workday Learning platform. The role turns learning program designs into engaging, well-managed employee experiences by building and maintaining learning content, managing learner audiences and enrollments, coordinating program logistics, producing reports, and supporting onboarding, leadership development, performance-cycle, and skills-building initiatives. Working closely with L&D program leads, People Partners, subject-matter experts, and the Workday systems team, the manager supports programs from setup through launch, reporting, and ongoing improvement.

Requirements

  • Strong experience administering a learning management system within a learning, development, or People environment.
  • Experience managing learner enrollments, audiences, courses, or campaigns.
  • Experience producing training completion, participation, or program-effectiveness reports.
  • Strong project and program coordination skills, including managing multiple priorities, stakeholders, deadlines, and recurring operational activity with close attention to detail.
  • Clear written communication skills and confidence creating learner- and stakeholder-facing communications.
  • Interest in using technology to improve learning delivery.

Nice To Haves

  • Experience with Workday Learning.
  • Experience with e-learning authoring, survey, assessment, or project-management tools.
  • Experience with Articulate, Easygenerator, Asana, or AI-assisted content-development tools.
  • Exposure to leadership development, performance-cycle, or in-person learning programs.

Responsibilities

  • Administer Workday Learning day to day, including courses, programs, campaigns, audiences, enrollments, and blended learning; partner with the Workday systems team on configuration, launches, and issue resolution.
  • Maintain and improve learning content and program materials, including digital learning, facilitation guides, and LMS catalogue content; coordinate regular reviews and archiving.
  • Produce training completion, participation, and program reports; coordinate surveys and assessments to measure engagement and support continuous improvement.
  • Coordinate learning program delivery, including onboarding and in-person events; manage schedules, invitations, attendance, venues, audiovisual needs, materials, and other learner logistics.
  • Manage learning projects from development through launch, coordinating plans, deadlines, stakeholder and subject-matter expert input, reviews, approvals, learner communications, and follow-up activity.

Benefits

  • Professional development programs, mentorship opportunities, and career advancement support.
  • Generous paid time off and holiday allowances.
  • Paid parental leave.
  • 401k plan with contribution matching.
  • Medical, dental, vision, FSA/HSA, life, and disability coverage options.
  • Critical illness coverage, identity protection, pet insurance, 529 plans, and other ancillary benefits.
  • Commuter benefits, where available.
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