Manager, Learning & Development, Leadership Development & Coaching

TAG - The Aspen Group•Chicago, IL

1d•Onsite

About The Position

The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S., supporting thousands of healthcare professionals and team members across various categories like dental care, urgent care, medical aesthetics, and animal health. TAG provides comprehensive business support services to empower its consumer-facing businesses. The Manager, Learning & Development, Leadership Development & Coaching is a crucial role within the L&D team, responsible for creating, implementing, and supporting leadership development and coaching initiatives throughout The Aspen Group. This position collaborates with L&D, Talent Management, HR, and business leaders to enhance leadership capabilities, confidence, and foster a positive organizational culture through effective learning programs, facilitation, and coaching experiences. The ideal candidate possesses strong project management, instructional design, facilitation, and collaboration skills, utilizing data and feedback to refine learning experiences, measure impact, and cultivate a robust learning culture.

Requirements

Bachelor’s degree or equivalent work experience.
3–5 years of hands-on experience designing, developing and facilitating leadership development programs, ideally in a fast-paced organization with a distributed workforce.
Understanding of adult learning theories, principles and methodologies.
Knowledge and experience with assessments and coaching practices.
Demonstrated skill in instructional design, including developing learning materials, participant resources, and in-person and digital learning assets; proficiency with Rise 360.
Experience implementing leadership development & coaching programs for a variety of audiences.
Strong project management skills with the ability to manage multiple programs, timelines and stakeholders.
Strong communication skills to quickly build trust and rapport with a variety of stakeholders and the ability to use data to support recommendations and influence decisions.
Flexibility and agility to be proactive and manage ambiguity in a fast-paced, ever-changing environment.
Excellent facilitation skills with experience facilitating small and large groups in multiple modalities.
Experience monitoring and updating programs/processes that support learning impact and business outcomes.
Strong organizational skills with high attention to detail.
Highly proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, SharePoint, as well as Zoom.
Ability to travel as needed.

Nice To Haves

Coaching and assessment certifications are a plus.

Responsibilities

Collaborate with cross-functional partners to identify leadership development & coaching needs across the organization.
Design and deliver leadership development & coaching solutions, programs, tools and resources, which may include formal learning programs, experiential learning, and blended learning experiences.
Manage leadership development & coaching programs from end-to-end, including communication, facilitation, and program analysis.
Continuously evaluate and refine leadership development & coaching solutions to ensure they remain relevant, effective and leveraged across the organization.
Identify innovative and cost-effective solutions for leadership development & coaching.
Partner with and manage appropriate external vendors as needed.
Collaborate with team and department members to complete tasks, support shared priorities and meet timelines.
Use data and trends to measure impact, identify opportunities and continuously improve learning experiences.
Stay current on leadership development & coaching trends, tools and best practices, and apply relevant insights to improve learning experiences.
Partner with others to solve business problems and execute on leadership development & coaching initiatives.
Plan, organize and execute tasks and activities with urgency and attention to detail.
Other duties as assigned.