Manager, Learning and Development

Center for Justice Innovation•New York, NY

1d•$90,000 - $118,500•Hybrid

About The Position

The People Department is seeking a Learning and Development Manager that is highly organized, a skilled communicator, and self-starter to implement a range of professional development initiatives. Reporting to the Director of People Experience and Development, the Learning and Development Manager designs and delivers programs (virtual and on-site) that support the Center for Justice Innovation (CJI) staff develop the skills, knowledge, and confidence to do their best work. This role manages the Center's Learning and Development infrastructure end to end—from needs assessment to program design to platform administration—and partners closely with departments across the organization to address identified skill and learning gaps.

Requirements

Bachelor’s degree or other relevant graduate degree and five years of experience in learning and development, instructional design, or training, including direct facilitation experience required;
Demonstrated skill designing curricula for adult learners across formats (in-person, virtual, asynchronous);
Experience administering an learning management platform (LMS);
Strong project management and organizational skills;
Certification or formal coursework in instructional design, adult learning, coaching, or facilitation; and
Clear written and verbal communication.

Nice To Haves

Experience in nonprofit, public-sector, or other mission-driven settings; and
Familiarity with manager development and capability frameworks.

Responsibilities

Define the strategic framework and direct the development of key learning solutions, including workshops, cohort-based programs, blended learning, and experiential development utilizing best practice approaches across all-staff, managers, senior leadership and role-specific audiences, including interns;
Consult and collaborate with subject matter experts to ensure content accuracy and clarity;
Manage compliance training for staff across the Center;
Create facilitator guides for learning programs;
Facilitate train-the-trainer (TTT) sessions to extend Learning and Development capacity across the organization;
Build and maintain manager capability curricula, including learning pathways for new and experienced managers;
Maintain CJI's Learning a d Development calendar;
Manage external vendors, contracts, and content licensing;
Administer the learning management platform (LMS);
Conduct learning needs assessments and partnering closely with program departments to address skill gaps;
Track, manage data, and provide recommendations on utilization, learning outcomes and report on participation, completion, and impact;
Manage programming logistics, delivery, and communications. Including marketing and publication of training offerings; and
Other related tasks supporting Learning and Development and the goals of the People Experience & Development team.