(USA) Manager, Learning And Development

Sam's West•Bentonville, AR

19h

About The Position

The Manager, Learning and Development leads the design, implementation, and evaluation of training programs aligned with business objectives and intended to enhance workforce capabilities. The role partners with stakeholders to identify learning needs, develops effective content, and evaluates program effectiveness through performance analysis. It also supervises and mentors associates, promotes continuous improvement, maintains compliance with company policies, and supports operational excellence through strategic learning initiatives. The role is part of the Walmart Academy - Sam’s Club learning team, which designs and delivers learner-centered experiences to strengthen leadership capabilities and business results. The team develops scalable training solutions aligned with operational priorities, uses emerging technologies and practical applications, and collaborates with business leaders and cross-functional partners to prepare leaders for evolving business needs.

Requirements

Bachelor’s degree in Business, Human Resources, Communications, Education, or a related field and 2 years of experience in adult learning, training content development, or a related area; alternatively, 4 years of experience in adult learning, training content development, or a related area.
Expertise in learning and development strategy, instructional design, and content development.
Strong stakeholder and business relationship management skills.
Experience supervising, mentoring, and developing associates.
Ability to measure program effectiveness, analyze performance data, and implement continuous improvement actions.
Ability to manage complex training programs and blended learning solutions aligned with business needs.
Excellent communication and collaboration skills to influence and build cross-functional partnerships.
Commitment to ethics, integrity, and adherence to company policies and standards.

Nice To Haves

Instructional design software experience.
Experience leading cross-functional teams.
Master’s degree in Learning and Development, Human Resources, or a related field.
Project Management Certification.
Project management experience.
Six Sigma certification.

Responsibilities

Develop and implement learning and development strategies aligned with business goals to enhance associate performance and productivity.
Build and maintain relationships with key stakeholders to support training initiatives and operational continuity.
Oversee the design, development, and delivery of blended learning programs, including train-the-trainer sessions and performance support tools.
Analyze trainee performance data, identify gaps, and recommend improvements to monitor program effectiveness.
Manage compliance with training standards, policies, and governance processes to uphold quality and consistency.
Lead, mentor, and provide feedback to associates, fostering continuous learning and professional growth.
Drive process improvements and promote adaptability to meet evolving business needs.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards; annual or quarterly performance bonuses.
Regional Pay Zone compensation for certain positions, based on location.