Manager, Language Services (Bilingual)
About The Position
Headquartered in Toronto, the Canada Infrastructure Bank (CIB) is responsible for investing in new infrastructure projects. The CIB’s mission is to work with provincial, territorial, municipal, federal, Indigenous and private sector investor partners to transform the way infrastructure is planned, financed and delivered in Canada. The Manager, Language Services, will be responsible for leading the translation function of the communications department, including ensuring all corporate documents are available in both official languages and meet the highest industry standards while maintaining their original technical meaning, format and tone. The Manager will lead all translation administration, procurement and vendor management and act as a subject matter expert on Official Languages best practices across the organization. They will be responsible for the Associate(s), Language Services, and will report to the Director, Corporate Communications, of the Communications and Public Affairs team.
Requirements
- Bachelor’s degree in translation, interpreting or similar field required
- 8+ years of experience as a translator and proofreader
- Knowledge of and experience with provincial and federal language regulations
- Proficiency in Microsoft Office Suite, Adobe Creative Suite (Acrobat Pro, InDesign, Illustrator) and Figma
- Bilingual French and English (written and oral) mandatory
- French native speaker, TEF C2 or Superior level mandatory
- Excellent proofreading skills with the ability to identify grammar, spelling and punctuation errors
- Ability to apply existing standards to new or different documents
- Strong leadership and people management skills
- Excellent project management and organizational skills
- Capacity to work independently and proactively solve issues related to the function
- Excellent knowledge of content editing tools and affinity for technology
- Strong communication, interpersonal and teamwork skills
- Ability to perform under pressure within tight deadlines
Nice To Haves
- Master’s degree or additional certification in linguistics considered an asset
- Proven knowledge of translation software in general, and specifically Phrase, is an asset
- Knowledge of the banking industry, investment sector, infrastructure or government agencies is an asset
Responsibilities
- Translate documents, including but not limited to corporate reports, internal and external communications, social and audiovisual content, legal documentation and technical and financial content
- Ensure proofreading, spelling and punctuation verification and correct and consistent writing in both official languages
- Provide day-to-day leadership, coaching and performance management to Language Services team members, fostering professional growth and strengthening team capabilities
- Read given material, research industry-specific terminology and apply best practices to the CIB’s documents
- Manage the CIB’s translation tools, vendors and budget, including CAT tools, external agencies, training and glossaries
- Ensure the highest quality translation results and provide excellent internal customer service
- Provide support to the CIB’s official languages champion in fulfilling their responsibilities regarding the application of the Official Languages Act and Official Languages Policy within the CIB, including progress on measures to achieve the expected results in the CIB’s Official Languages Action Plan
- Develop employee awareness activities to promote understanding of the official languages obligations within the organization
- Promote the advancement of English and French within the organization
- Perform other duties as needed and directed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
