Manager, Laboratory - (26-CW&T-810600-024)

DC Water • Washington, DC

6h • Onsite

About The Position

The Manager, Laboratory manages the laboratory program, by providing independent high-quality analyses for three important functions: permit compliance, plant operations, and capital improvement program. Responsible for overseeing all aspects of daily operations, ensuring strict compliance with regulatory standards and quality assurance protocols. This role includes supervising laboratory staff, managing schedules and workflow, and maintaining accreditation requirements through meticulous documentation and data integrity. The manager coordinates sampling and testing activities across microbiological, chemical, and physical parameters, often serving as the liaison between regulatory agencies, plant operations, and laboratory staff. Strong leadership, technical expertise, and a commitment to continuous improvement are essential to uphold the lab’s NELAP certification and performance standards.

Requirements

• Seven (7) years of progressive experience preferably in a modern laboratory in a wastewater treatment or similar facility of which minimum two (2) years of experience working in an accredited laboratory, and two (2) years of experience in supervisory or management role.
• Knowledge of NPDES permit requirements.
• Demonstrated experience leading teams, managing budgets, and interacting with regulatory agencies.
• Bachelor's degree in chemical, environmental, biological sciences or engineering or related environmental field from an accredited college or university.
• Extensive knowledge of laboratory and sampling procedures and protocols; skilled in the use of analytical instruments and laboratory equipment.
• Extensive knowledge of microbiology, chemistry, and ability to apply knowledge to procedures.
• Process knowledge, including how each unit process fits into overall wastewater treatment process and ability to recommend and implement strategies to enhance quality, productivity, and cost-effectiveness.
• Extensive experience in quality assurance/quality control (QA/QC), regulatory compliance (e.g., NELAP), and audit preparation, with a proven track record of maintaining certification standards.
• In-depth knowledge of the NELAP certification process, including implementation and maintenance of systems to ensure ongoing compliance.
• Demonstrated ability to manage and troubleshoot analytical instrumentation, including Gas Chromatography (GC), Ion Chromatography (IC), and automated colorimetric systems, ensuring proper maintenance and calibration.
• Proficient in coordinating method development and ensuring adherence to EPA-approved procedures and internal SOPs
• Adept at interpreting complex laboratory data and using results to drive data-informed decisions, corrective actions, and continuous improvement initiatives.
• Capable of training and mentoring technical staff, overseeing performance, and implementing cross-functional workflows to optimize lab efficiency.
• Familiar with the configuration and operation of field sampling equipment, including automatic samplers, pH/DO probes, and peristaltic pumps.
• Proficient in using data management systems and general office software (e.g., Excel, Word, LIMS) for reporting, record-keeping, and regulatory submissions.
• Excellent human relations and communication skills, including listening, reading, oral and written communication skills.
• Utilizes personal computer and maintains a working knowledge of applicable software programs (i.e., word processing, spreadsheets, e-mails, etc.).
• Must possess and maintain a current valid Class IV (ABC or equivalent) Laboratory Analyst Certification or acquire within 36 months of employment and maintain current a class IV (ABC or equivalent) Laboratory Analyst Certification.

Nice To Haves

• Four (4) years of experience working in an accredited laboratory, preferentially a NELAP accredited wastewater laboratory or equivalent to NELAP accreditation.
• Four (4) years of experience in supervisory or management role.
• Master`s degree from an accredited college with courses in chemistry, biology, or a related field in environmental sciences.
• Effective troubleshooting and problem-solving skills; understanding of how adjustments in process variables impact efficiency and effectiveness of individual unit processes and overall plant performance.

Responsibilities

• Oversees and manages (also assist when needed) in all laboratory operations, including sampling, analysis, reporting, and quality assurance activities for wastewater, industrial waste, biosolids, and related materials.
• Reviews and approves sampling plans, field documentation, and analytical results to ensure consistency with regulatory standards and internal objectives.
• Plans, assigns, and supervises the work of laboratory staff, providing guidance, technical support, and performance feedback.
• Coordinates laboratory schedules to ensure timely and accurate completion of routine and special project testing, including regulatory and compliance-driven sampling programs.
• Ensures that all laboratory analyses meet or exceed NELAP and other regulatory requirements and leads the laboratory in maintaining accreditation and audit readiness.
• Oversees the implementation and continuous improvement of QA/QC procedures; reviews quality control data, investigates anomalies, and approves corrective actions.
• Manages procurement, maintenance, calibration, and replacement of laboratory instruments, supplies, and safety equipment to ensure operational readiness and efficiency.
• Develops, implements, and updates standard operating procedures (SOPs) and laboratory policies in alignment with regulatory updates and industry best practices.
• Identifies training needs and provides or coordinates technical and safety training for laboratory staff to support professional development and regulatory compliance.
• Oversees data management systems, including LIMS, ensuring accurate data entry, review, reporting, and archiving of laboratory results.
• Prepares and submits internal and external reports, including regulatory compliance documents, performance summaries, and operational metrics.
• Serves as the primary point of contact for regulatory agencies, internal departments, consultants, and contractors on matters related to laboratory operations and compliance.
• Manages laboratory budget, including forecasting, expense tracking, and justifying equipment purchases or operational changes.
• Ensures a safe, clean, and organized laboratory environment, enforcing compliance with applicable health, safety, and environmental regulations.
• Leads continuous improvement initiatives and identifies opportunities for operational efficiency, cost reduction, and innovation.
• Promotes teamwork, a culture of accountability, and a high standard of professionalism among laboratory staff.
• Performs other duties and projects as assigned at the discretion of the Director, Clean Water and Technology.
• Provides daily planning and administration in the selection, supervision, promotion, discipline, and training of personnel within the unit.
• Supervises laboratory staff and schedules work assignments on a 7 day a week, 365 day a year basis; participates in the selection, evaluation, and promotion of employees; reinforces appropriate behavior and recommends disciplinary action in accordance with DC Water policies and procedures.

Benefits

• We provide an essential service and do work that matters.
• A career at DC Water is an exciting opportunity to help improve the environment and make a lasting difference for the community.
• We are committed to developing a future-ready workforce by helping our employees develop skills for the jobs of tomorrow.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager