Manager, Laboratory Medicine – Main Hospital Rapid Results Lab (MHRRL)
About The Position
Memorial Sloan Kettering Cancer Center is seeking an experienced Manager, Laboratory Medicine to oversee the Main Hospital Rapid Results Lab (MHRRL). The manager provides technical leadership in hematology and/or clinical chemistry and supports accurate, high-quality diagnostic testing and timely results in a dynamic clinical laboratory environment. The role oversees the laboratory’s daily technical and administrative operations, including staffing, workflows, quality, regulatory readiness, instrumentation, inventory, and resources. The manager leads and develops laboratory staff and collaborates with laboratory leadership, physicians, nursing teams, and other clinical partners to resolve operational challenges and support patient care. The position also advances process improvement, evaluates and implements laboratory methods and technologies, and supports departmental budget and resource planning.
Requirements
- Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related laboratory science field.
- More than 10 years of experience supervising clinical laboratory sections, as specified in the approved job description.
- Strong technical expertise in hematology and/or clinical chemistry, including laboratory testing, instrumentation, troubleshooting, and quality control.
- New York State Clinical Laboratory Technologist license required.
- Demonstrated experience overseeing clinical laboratory operations, managing staff, and maintaining regulatory compliance.
- Experience with laboratory quality management systems, process improvement, and operational performance.
- Strong leadership and people management skills, including the ability to motivate, mentor, and develop teams.
- Excellent critical thinking, analytical, and problem-solving abilities.
- Effective communication and interpersonal skills and ability to collaborate across laboratory and clinical teams.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Sound judgment and decision-making skills, with a proactive approach to problem resolution.
- Commitment to quality, patient safety, regulatory compliance, and continuous improvement.
- Ability to drive operational efficiencies, adapt to changing laboratory needs, and foster a collaborative team environment.
Nice To Haves
- ASCP MT/MLS certification.
Responsibilities
- Oversee daily technical and administrative operations of the Main Hospital Rapid Results Lab to ensure efficient workflows, accurate testing, and timely delivery of results.
- Provide technical leadership in hematology and/or clinical chemistry, troubleshoot complex laboratory issues, and support testing operations.
- Manage, mentor, and develop laboratory staff through scheduling, training, competency assessments, performance evaluations, and professional development.
- Ensure compliance with institutional policies, laboratory safety standards, and applicable regulatory and accreditation requirements.
- Collaborate with laboratory leadership, physicians, nursing teams, and other clinical partners to resolve operational challenges and support patient care.
- Lead quality assurance, process improvement, and workflow optimization initiatives.
- Oversee laboratory instrumentation, equipment maintenance, inventory, and supply management.
- Support evaluation, validation, and implementation of new laboratory methodologies, instrumentation, and technologies.
- Participate in budget planning, resource allocation, and financial management.
- Maintain regulatory readiness through oversight of laboratory documentation, proficiency testing, quality management, and inspection preparation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
