Manager, Labor Relations - Remote | California, Nevada or Arizona

McDonald's Corporation • Chicago, IL

2d • $115,872 - $144,840 • Remote

About The Position

The Manager, Labor Relations leads efforts to cultivate a positive work environment in McDonald’s restaurants that supports company values and brand standards and aligns with overall business and human capital strategies. The role supports multiple U.S.-based markets and develops labor relations and legal-compliance tools and resources. As a subject matter authority, the manager advises owner/operators, employees, and vendors on trends and potential strategies, programs, and activities.

The manager contributes to short- and long-term strategy, designs and implements tools, materials, training, and communications, and identifies trends and barriers affecting employee engagement. The role triages complex employee and labor-related matters, delivers employee relations training, and helps ensure that resources and processes meet standards and comply with applicable employment laws. It also builds partnerships across Operations, Global People, and Global Impact, collaborates with customers to understand market needs, and develops solutions that balance employee, business, and legal-compliance considerations.

This role works in a virtual team and business environment across time zones and may require travel as necessary, sometimes on short notice, up to 40%. The position is bonus- and long-term-incentive-eligible. The expected salary range is $115,872 to $144,840 per year. Benefits include health and welfare coverage, including medical, prescription drug, mental health, dental, vision, and life insurance. McDonald’s also describes a sabbatical program, tuition assistance, and flexible work arrangements.

Requirements

• Deep understanding of HR principles, concepts, and industry-standard methodologies.
• Knowledge of federal and state employee-related laws, including NLRA, wage and hour, OSHA, and EEO.
• Ability to respond reactively to crisis-oriented issues under limitations while exercising sound judgment.
• Ability to build deep relationships and trust with partners and customers.
• Data-driven decision-making, including identifying and managing risk and appropriately resolving contingency plans.
• Proven ability to manage multiple projects concurrently, prioritize thoughtfully, and pursue continuous improvement.
• Ability to handle confidential information and raise issues when appropriate.
• Ability to work in a virtual team and business environment across time zones.
• Ability to travel as necessary, sometimes on short notice, up to 40%.

Responsibilities

• Participate in developing short- and long-term strategies.
• Lead the end-to-end design and implementation of tools, materials, training courses, and communications that support a positive work environment.
• Identify trends, future needs, and potential barriers to employee engagement.
• Find opportunities to elevate employer brand reputation and a crew-first mentality through existing initiatives.
• Stay current on labor and HR trends and legislative or regulatory developments that may affect the brand.
• Triage reports of complex employee- and labor-related matters within designated markets.
• Deliver positive employee relations training to varied audiences to promote knowledge transfer and application.
• Ensure tools, resources, and processes in assigned areas are relevant, meet standards, and align with applicable employment laws.
• Monitor pending employment-trend changes affecting U.S.-based restaurants and communicate proactively.
• Lead customer engagements and apply labor relations expertise to implement short- and long-term solutions that balance employee, business, and legal-compliance needs.
• Build strong partnerships with business partners, especially in Operations, Global People, and Global Impact.
• Collaborate with customers to understand needs and provide communication, training, and other support to build capability and deliver market-level strategies.

Benefits

• Health insurance, including medical, prescription drug, and mental health coverage
• Dental insurance
• Vision insurance
• Life insurance
• Sabbatical program
• Tuition assistance
• Flexible work arrangements
• Bonus eligibility based on individual and company performance
• Eligibility for stock or other equity grants under the long-term incentive plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed