Manager, Lab Support

Thermo Fisher Scientific•Greenfield, IN

9d•Onsite

About The Position

Manager, Small Molecule This is a fully onsite role based at our Greenfield, IN Laboratory. We welcome applicants from all locations within the US. Please note that relocation assistance will be provided for this position. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening. At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations. Discover Impactful Work: As a Manager, you will provide management and direction to staff and resources and assist in the preparation and implementation of company policies and quality systems. Ensures responsiveness to the customer and overall client satisfaction. Ensures that staff develop to support department goals and business growth. Serves as a key operational leader and cross-functional liaison to support alignment of business priorities and execution of site objectives. Provides leadership for Metrology department while collaborating with internal stakeholders to ensure effective laboratory and facility operations, operational excellence, regulatory compliance, and continuous improvement initiatives.

Requirements

Bachelor's degree or equivalent and relevant formal academic / vocational qualification.
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8 years) or equivalent.
2+ years of management responsibility
In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Ability to train and mentor junior staff
Ability to cultivate a collaborative work environment with a team and across business areas
Effective written and oral communication skills as well as presentation skills
Proven problem solving and troubleshooting abilities
Understanding of basic financial terms and definitions as it applies to the business
Ability to independently develop project proposals/plans
Project and time management skills
Proven ability to identify and implement common efficiencies across multiple programs/projects
Demonstrated understanding of the bid process and can utilize expertise of others to develop programs to meet unique client needs
Proven ability to cope with a dynamic work environment
Must be legally authorized to work in the United States without sponsorship.
Must be able to pass a comprehensive background check, which includes a drug screening

Nice To Haves

Leads a team of technical professionals in a regulated laboratory environment.
Collaborates with cross-functional partners to support laboratory and facility operations and organizational objectives.
Operates in a fast-paced environment with multiple competing priorities and changing business needs.
May interact directly with clients, auditors, and regulatory agencies as required.
May be required to support operational issues outside of standard business hours, as business needs dictate.
Ensures compliance with company policies, quality standards, and applicable regulatory requirements while promoting a culture of safety, quality, and continuous improvement.

Responsibilities

Oversees the daily activities of staff, including interviewing, selection, professional development, goal setting, performance management, coaching, and mentoring.
Reviews and approves requests for paid time off, leave, overtime, and reviews timesheet reports for billing accuracy.
Allocates, schedules, and manages laboratory resources for group project activities and updates project status and revenue projections.
Regularly communicates project performance metrics, quality updates, and opportunities for staff development.
Responsible for demonstrating process improvements and efficiency gains to meet department goals. Defines and monitors performance metrics for quality and productivity.
Coordinates and prioritizes project activities with internal functional groups and support functions to ensure operational alignment and efficient execution.
Serves as a key cross-functional liaison to support operational alignment and execution of site priorities.
Provides leadership and oversight for the Metrology function, ensuring effective resource utilization, operational execution, and compliance with applicable quality and regulatory requirements.
Supports laboratory and facility operations through collaboration with cross-functional stakeholders to drive operational excellence and continuous improvement.
Identifies new opportunities within the client base and works with Business Development to pursue opportunities.
Participates in project definition and negotiations with clients on timelines and budgets.
Participates in audits and department capability tours.
Provides recommendations to clients on analytical and compliance issues.
Reviews and approves laboratory investigations, deviations, and QA facility and data audits.
Prepares and implements SOPs and company operational policies.
Ensures adherence to quality systems and recommends process improvements.
Accountable for the group's knowledge and application of GMP/GLP and other applicable laboratory, regulatory, and client requirements.
Participates in bi-annual SOP reviews and owns implementation of changes required to maintain compliance.
Assists Senior Management in achieving departmental and business objectives.