Manager, IT Security – Shared Services

Company•Westford, MA

1d•Onsite

About The Position

NETSCOUT is currently seeking a Manager, IT Security – Shared Services. This role is a working manager, combining team leadership, program ownership, and hands-on operational delivery. This position would provide dedicated leadership and hands-on execution across several high-priority shared security functions, including vulnerability management, exposure management, SaaS security, and AI security.

Requirements

Bachelors (or equivalent work experience)
Sustained accountability: Establishes a clear owner for critical shared security services and reduces reliance on temporary or informal coverage.
Improved execution consistency: Creates stronger coordination, prioritization, and follow-through across vulnerability, exposure, SaaS, and AI security activities.
Stronger acquisition integration: Ensures newly acquired DigiCert DDoS capabilities are incorporated into NETSCOUT security operations with appropriate oversight and control alignment.
Better risk visibility: Strengthens reporting, metrics, escalation paths, and executive visibility into operational risk and remediation progress.
Scalable operating model: Provides a more durable and cost-effective approach by combining leadership and hands-on delivery in one full-time position. Allowing the CISO to focus on more strategic items

Nice To Haves

Vulnerability Management: Maintain disciplined identification, prioritization, remediation coordination, reporting, and governance of vulnerabilities across enterprise assets.
Exposure Management: Advance risk-based visibility across external attack surface, cloud, endpoint, application, and infrastructure exposure to better prioritize remediation based on business risk.
SaaS Security: Provide oversight of SaaS security posture, configuration risk, access control, and operational security expectations across business-critical SaaS platforms.
AI Security: Support secure AI adoption through technical review, governance support, control implementation, risk tracking, and coordination with legal, privacy, compliance, and engineering stakeholders.

Responsibilities

Provide accountable leadership for IT Security shared services programs that require sustained operational execution.
Lead and mature vulnerability and exposure management processes, including prioritization, reporting, escalation, and remediation coordination.
Support integration of DigiCert DDoS-related security obligations into NETSCOUT’s broader control and operational model.
Coordinate across IT, Product, Engineering, Cloud, Legal, Privacy, Compliance, and business stakeholders to drive security outcomes.
Maintain operational dashboards, executive reporting, risk visibility, and issue tracking for shared services functions.
Provide hands-on execution where needed, including analysis, remediation follow-up, control validation, documentation, and stakeholder engagement.
Help define and operationalize security expectations for SaaS and AI-related services as adoption and governance needs continue to expand.