Manager, IT Engineering

FASTENER DISTRIBUTION HOLDINGS LLC.•Fort Worth, TX

6h•$125,000 - $150,000•Hybrid

About The Position

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies, helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner, FDH specializes in hardware, electrical, consumables and expendables, licensed products, and value-added services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero – named a Best Places to Work in Aviation in 2024 – has locations in 14 countries across the globe, with more than 1,500 best-in-industry employees and over 650,000 square feet of inventory space. At FDH Aero, we understand that the strength of our brand comes from our people. We invest in driven, diverse and experienced professionals who are naturally curious, courageous and motivated towards action. We value tempering confidence with humility, and a mission that always starts with service-first. Our values guide everything we do: We Are Service First - We act with agility and intelligence to solve our partner’s most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through. We Are Respectful - We behave with dignity, fairness, and acceptance. We thrive by prioritizing empathy, humility, and connection to our collective community. We are Amplifiers - We invest in driven, diverse and experienced professionals, businesses and partners. We fuel the entrepreneurial spirit by providing autonomy, authority and a clear mission. We Are Open-Minded - We communicate with intention, curiosity, and diversity of thought. By actively contributing with courage and candor, we challenge the status quo and innovate together. We Are Accountable - We own responsibility for our outcomes. We set expectations, embrace critique, and empower every employee to take immediate actions on challenges they encounter. We Value Our People - That’s why we offer competitive benefits, including medical, dental, vision, Flexible Spending Accounts (FSA), 401k matching, and wellness programs. We invest in training, mentorship, and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News' Best Places to Work in Aviation. As a team member at FDH Aero you are trusted to deliver, to innovate, and to drive next-generation solutions for tomorrow’s supply chain demands. Ready to make an impact? We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

Requirements

Bachelor’s degree in computer science, information systems, or equivalent work experience
7+ years of experience in IT infrastructure, systems administration, or related engineering roles
3+ years in a management or lead role overseeing technical teams
Hands-on expertise with Microsoft Azure, M365, Intune, and Defender
Strong working knowledge of Windows Server, Hyper-V, VMware, and Active Directory/Entra ID
Experience with Cisco Meraki networking – LAN/WAN, SD-WAN, wireless, and firewall management
Demonstrated knowledge of NIST SP 800-171 and CMMC compliance frameworks
Proficiency with SIEM platforms; Microsoft Sentinel experience strongly preferred
Experience managing ITSM platforms (Freshservice or equivalent)
Proven ability to own budgets, manage vendors, and negotiate contracts
Strong communication skills – able to translate technical concepts for non-technical leadership
Hybrid Infrastructure & Cloud expertise – strong technical capability across on-premises and Azure cloud environments, including Microsoft 365, virtualization, and enterprise systems
Deep understanding of NIST SP 800-171 and CMMC frameworks with ability to maintain secure, compliant IT environments and manage SIEM operations
Proven ability to lead, mentor, and develop technical teams
Expertise in ensuring system performance, uptime, disaster recovery, and business continuity across multi-site environments
Strong experience with IT service management platforms, change management, and automation to improve operational efficiency

Nice To Haves

Experience working in Aerospace preferred
U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
ITAR requirement
Some positions will require current U.S. Citizenship due to contract requirements.
This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR

Responsibilities

Own and manage hybrid IT infrastructure across on-premises and Azure cloud environments (60/40 split)
Administer and optimize Windows Server, Hyper-V, VMware, and Active Directory/Entra ID environments
Oversee Meraki networking infrastructure including switches, wireless access points, firewalls, and SD-WAN
Ensure infrastructure reliability, performance, and capacity planning across global locations
Lead backup strategy, disaster, recovery planning, and business continuity operations
Architect and manage Microsoft Azure services including IaaS, M365, Intune, Defender, and cloud backup solutions
Drive adoption, optimization, and governance of the Microsoft 365 and Azure platform
Maintain Intune-based device management and Defender security posture across the organization
Maintain and improve security posture aligned with NIST SP 800-171 and CMMC Level 2 (or higher) requirements
Manager Microsoft Sentinel SIEM- tune detection rules, investigate alerts, and oversee incident response
Partner with leadership on security risk assessments, audits, and remediation activities
Ensure compliance controls are implemented and documented across infrastructure and cloud services
Directly manager three systems engineers with dedicated focuses in networking, cloud, and general infrastructure
Set clear goals, provide mentorship, and drive professional development for each team member
Build a high-performance team culture focused on operational discipline, continuous improvement, and accountability
Conduct regular 1:1s, performance reviews, and career development planning
Own vendor relationships across infrastructure, cloud, networking, and tooling providers
Manage IT infrastructure budget including forecasting, procurement, and cost optimization
Evaluate and negotiate contracts, renewals, and SLAs with key technology partners
Administer and optimize Freshservice for ITSM – including ticketing, change management, and asset tracking
Establish and enforce change management processes and operational runbooks
Drive automation and process improvements to increase team efficiency and reduce manual toil
Perform other duties as assigned