Manager, IT - Consumer Data Governance & Media Operations

The Kraft Heinz Company•Chicago, IL
•$104,200 - $130,200•Onsite

About The Position

This role drives critical projects across the broader marketing technology portfolio. The Manager, IT - Consumer Data Governance & Media Operations will partner closely with business stakeholders and technical teams to translate marketing activation objectives, manage consumer data privacy risks, and ensure media tagging, planning, and analytics are consistent and reliable.

Requirements

  • 2-3 years of experience in IT, project management and/or data and analytics, ideally within a large Fortune 500 organization
  • Strong understanding of technology project management, data and analytics processes, data product development methodologies, and platforms; such as, Snowflake, Power BI, Tableau
  • Experience with consumer data governance and media platforms, such as; OneTrust, Google Marketing Platform, Tag Inspector, ObservePoint, MediaTools
  • Technical project management and vendor management experience
  • Interest in and proven learning agility with emerging Agentic AI capabilities
  • Strong communication and collaboration skills across business and technical stakeholders
  • Ability to listen, understand and synthesize business needs and translate requirements into technical architecture, engineering, and reporting activities
  • Solid analytical and problem-solving skills with a data-driven approach to decision-making
  • Ownership mindset and the ability to work as a self-starter
  • Resilient and adaptable in a rapidly evolving business and technology landscape

Responsibilities

  • Manage day-to-day operations and ongoing enhancements of consumer data and media technology capabilities across OneTrust, Tag Inspector, Google Analytics, Google Tag Manager, and MediaTools.
  • Support end-to-end media technologies, including marketing and paid media tagging on consumer websites, media planning, taxonomy, reporting, and governance.
  • Execute platform and process improvements that strengthen data quality, tagging accuracy, measurement consistency, and operational reliability.
  • Partner with marketing, media, data privacy and legal to gather requirements, coordinate delivery, and support successful execution of priority initiatives.
  • Collaborate with Data Chapters to identify, secure, and coordinate resources to enable media performance and investment measurement, globally.
  • Maintain and improve tagging frameworks and governance processes to ensure websites and digital experiences are measured accurately and consistently.
  • Drive consent and preference management operations to enable compliant data collection and activation practices.
  • Create and maintain clear documentation, process standards, and operating procedures across consumer data and media operations capabilities.
  • Manage an assigned portfolio of SaaS applications and technology solutions, ensuring technical health, security, and lifecycle requirements are implemented and maintained.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 7% 401(k) matching
  • Business Resource Groups (BRGs)
  • Industry-leading total rewards package
  • High discretionary bonus
  • Affordable access to healthcare, protection, and saving for the future
  • Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle
  • Paid Time Off
  • Company Holidays
  • Leave of Absence
  • Flexible Work Arrangements
  • Recognition
  • Training
  • Employee Assistance Program
  • Wellbeing Programs
  • Family Support Programs
  • Life insurance
  • Accidental Death & Dismemberment insurance
  • Disability insurance
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