Manager, IT - Consumer Data Governance & Media Operations

Kraft Heinz•Chicago, IL

12d•Onsite

About The Position

This role drives critical projects across the marketing technology portfolio, partnering with business stakeholders and technical teams to achieve marketing activation objectives, manage consumer data privacy risks, and ensure media tagging, planning, and analytics are consistent and reliable. The position involves managing day-to-day operations and enhancements of consumer data and media technology capabilities, supporting end-to-end media technologies, executing platform and process improvements, and collaborating with various teams to ensure accurate measurement and compliant data practices.

Requirements

2-3 years of experience in IT, project management and/or data and analytics, ideally within a large Fortune 500 organization.
Strong understanding of technology project management, data and analytics processes, data product development methodologies, and platforms; such as, Snowflake, Power BI, Tableau.
Experience with consumer data governance and media platforms, such as; OneTrust, Google Marketing Platform, Tag Inspector, ObservePoint, MediaTools.
Technical project management and vendor management experience.
Interest in and proven learning agility with emerging Agentic AI capabilities.
Strong communication and collaboration skills across business and technical stakeholders.
Ability to listen, understand and synthesize business needs and translate requirements into technical architecture, engineering, and reporting activities.
Solid analytical and problem-solving skills with a data-driven approach to decision-making.
Ownership mindset and the ability to work as a self-starter.
Resilience and adaptability in a rapidly evolving business and technology landscape.

Responsibilities

Manage day-to-day operations and ongoing enhancements of consumer data and media technology capabilities across OneTrust, Tag Inspector, Google Analytics, Google Tag Manager, and MediaTools.
Support end-to-end media technologies, including marketing and paid media tagging on consumer websites, media planning, taxonomy, reporting, and governance.
Execute platform and process improvements that strengthen data quality, tagging accuracy, measurement consistency, and operational reliability.
Partner with marketing, media, data privacy and legal to gather requirements, coordinate delivery, and support successful execution of priority initiatives.
Collaborate with Data Chapters to identify, secure, and coordinate resources to enable media performance and investment measurement, globally.
Maintain and improve tagging frameworks and governance processes to ensure websites and digital experiences are measured accurately and consistently.
Drive consent and preference management operations to enable compliant data collection and activation practices.
Create and maintain clear documentation, process standards, and operating procedures across consumer data and media operations capabilities.
Manage an assigned portfolio of SaaS applications and technology solutions, ensuring technical health, security, and lifecycle requirements are implemented and maintained.

Benefits

Medical coverage
Dental coverage
Vision coverage
7% 401(k) matching
Business Resource Groups (BRGs)
Industry-leading total rewards package
High discretionary bonus
Meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
Affordable access to healthcare, protection, and saving for the future.
Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Arrangements
Recognition
Training
Employee Assistance Program
Wellbeing Programs
Family Support Programs
Life insurance
Accidental Death & Dismemberment insurance
Disability insurance