Manager, IT Clinical Applications

Garnet HealthMechanicstown, NY
Hybrid

About The Position

At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a collective of visionary leaders and dedicated and caring professionals working as a team to deliver the best for the people we serve. If you’re interested in a health system that’s both growing and award-winning, serving a diverse community that provides the best of both city and rural life, we invite to make your career home with us as a Manager, Clinical Applications on our Information Technology team at/in Garnet Health Medical Center-Middletown.

Requirements

  • Bachelor's degree and/or related experience
  • Minimum of 5+ years of increasingly responsible management experience, with a focus on Epic application systems in a healthcare environment.
  • Experience in project and change management.
  • Familiarity with provider and clinical workflow and organizational processes.
  • Subject matter expertise in multiple clinical and ancillary application modules/solutions with experiences in Epic a plus.
  • Strong presentation skills and ability to present complex clinical systems technology issues in a clear, concise and understandable manner.
  • Proficiency in more than two computer environments or platforms.
  • Ability to work with a computer terminal for extended periods of time.
  • Ability to handle multiple projects.
  • Ability to handle stressful situations.
  • Ability to work independently with little supervision
  • Ability of solve problems
  • Excellent technical aptitude
  • Excellent interpersonal skills
  • Excellent organizational skills
  • Excellent communication skills
  • Flexible and effective in a team environment

Nice To Haves

  • Experiences in Epic a plus.

Responsibilities

  • This position is an IT management position that assists on delivering Epic application solutions as well as other 3rd party clinical systems by investigating processes to understand data and communications flow with individual tasks and transactions.
  • The manager typically fulfills multiple roles throughout the development, implementation, management, and on-going support of comprehensive clinical information systems.
  • Gains knowledge of the Epic EMR software, as well as the organizations operations and workflow, and works closely with the Epic project team's application analysts and clinical leaders to translate business needs into EMR functionality.
  • This individual participates in the development of workflows, system configuration, change documentation, and training staff on EPIC clinical application functionality.
  • Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions.
  • This requires the individual to stay current with the system and/or application as well as interfacing with appropriate departmental and external analysts.
  • Must employ excellent communication skills in sharing information with users in the department.
  • Works independently in completing project tasks with other project information; oversees implementation support and maintenance of Epic clinical system software; performs quality assurance and reviews releases of new functionality.
  • At Garnet Health, we are committed to supporting your career growth and professional potential.
  • We are responsive, attentive and dedicated to the success and satisfaction of our team members.
  • Here, you’ll find resources that will help you excel in your career, tuition reimbursement programs for your continued education, and comprehensive health, dental and retirement benefits designed to fit your individual and family needs.
  • Our inclusive and diverse team culture encourages you to contribute your exceptional talents, skills and perspectives to the success of our system, one another, our communities and our patients.
  • Join the Garnet Health team and let your excellence shine.

Benefits

  • tuition reimbursement programs for your continued education
  • comprehensive health, dental and retirement benefits
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