Manager, IT Application Development - BackOffice Applications
About The Position
The Manager, IT Application Development, is responsible for the planning, delivery, and ongoing support of enterprise store technology solutions across Family Dollar’s retail footprint. This role leads internal team members and external development partners to deliver reliable, secure, and cost effective applications that support critical store operations. The position serves as a central intake and delivery point for store systems initiatives, managing demand, priorities, estimates, vendor performance, and execution. The Manager partners closely with Information Technology, all other Support Center resources as needed and thirdparty vendors to ensure successful delivery, deployment, and continuous improvement of store systems at scale.
Requirements
- Bachelor’s degree in Business, Computer Science, MIS, or a related field and 5+ years of relevant IT experience OR 10+ years of equivalent progressive experience
- Experience managing internal teams and external development vendors
- Experience working with systems integrators, software vendors, and hardware providers
- Strong project and delivery management skills across complex initiatives
- Experience with retail hardware and services procurement, including contract negotiation
- Proven ability to manage budgets, forecasts, and vendor financial accountability
- Strong communication and stakeholder management skills
Nice To Haves
- Familiarity with retail store systems such as POS, store portals, workforce management, or storelevel mobile applications
- Working knowledge of: Web and mobile application development, Backend services, APIs, and system integrations, Data feeds and ETL processes
- Experience supporting business critical, highly integrated systems
- Exposure to Agile or hybrid delivery models and SDLC best practices
- General understanding of cloud platforms (AWS, Azure, or GCP) and enterprise architecture considerations
Responsibilities
- Own intake, prioritization, and delivery of application development initiatives from requirements through deployment
- Lead and coordinate internal staff, consultants, systems integrators, and hardware/software vendors
- Provide oversight and technical direction for application development, integrations, and deployments
- Curate scalable enterprise level solutions that are reliable and optimized for future growth
- Manage multiple concurrent initiatives while identifying risks, dependencies, and mitigation strategies
- Oversee store technology deployments to ensure minimal operational impact
- Manage budgets, forecasts, vendor contracts, and change orders
- Hold vendors accountable to delivery commitments, SLAs, and financial controls
- Drive process improvement, delivery quality, and operational stability
- Develop team members through coaching, performance management, and resource planning
Benefits
- Invested in your health and wellness
- Perks, programs, and resources that help you at every stage of your life and career
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What This Job Offers
Job Type
Full-time
Career Level
Manager
