Manager, Investment Operations

Ameritas • Lincoln, NE

2d • Hybrid

About The Position

This role leads and oversees investment operations functions, ensuring high-quality service delivery, regulatory compliance, and effective risk management. The position drives operational efficiency, supports business growth, and develops a high-performing team while strengthening partnerships with internal stakeholders and field partners. This role can be hybrid (Lincoln, NE or Cincinnati, OH) or fully remote for the right candidate.

Requirements

• Bachelor’s Degree or equivalent experience is required.
• 4-7 years of experience with a Broker-Dealer /and/or RIA is required.
• FINRA series 7 and 24 are required.

Nice To Haves

• Previous leadership or supervisory experience of 2+ years strongly desired
• Experience with cashiering/money movement is strongly preferred.
• FINRA Series 66 or 63 & 65 are preferred.
• Experience in advisory and/or financial planning fee billing, and operations processing is preferred.
• Previous experience with National Financial Services, Schwab, Docupace, Orion desired.

Responsibilities

• Build and maintain strong relationships with internal departments and field partners by providing guidance, education, and issue resolution.
• Manage and develop a team responsible for investment operations functions, including coaching, performance management, and talent development.
• Oversee daily operations to ensure timely, accurate processing, reconciliation, and service delivery across all assigned functions.
• Monitor quality and performance through reviews, reporting, and metrics; identify risks and implement controls to ensure adherence to policies and standards.
• Ensure compliance with regulatory requirements, and internal policies; support and coordinate audits and examinations.
• Resolve complex escalations from team members, internal partners, and field partners by identifying root causes and implementing effective solutions.
• Evaluate and improve workflows, systems, and procedures to enhance efficiency, reduce risk, and improve the overall processing experience.
• Produce and analyze operational and management reporting, providing insights and recommendations to support decision-making.
• Develop, implement, and maintain policies, procedures, and best practices to ensure consistent and compliant operations.
• Review and approve key transactions and activities, ensuring accuracy, completeness, and alignment with business and regulatory requirements.

Benefits

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.
• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).
• Health Benefits: Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).
• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• StrengthsFinder Program.
• Matching donations program.
• Paid volunteer time– 8 hours per month.
• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager