Manager, Inventory

DSV•Burleson, TX

1d•$90,000 - $110,000•Onsite

About The Position

The Manager, Inventory Control Operations supports and maintains the development, improvement, implementation, and accuracy of inventory records to ensure warehouse inventory and quality meet local and global DSV standards. The role monitors inventory levels and product movement, controls and isolates non-conforming product, and supports efficient order fulfillment. It also oversees warehouse quality activities, including receiving, shipping, and related functions, and tracks, investigates, and corrects overages, shortages, and damage (OS&D). The Manager oversees inventory and quality associates and other relevant staff.

Requirements

High school diploma or GED.
Two years of experience as an Inventory Manager.
Strong computer skills, including Microsoft Office applications and Microsoft Excel.
Ability to use RF scanners and WMS functions.
Satisfactory completion of a forklift training program.
English reading, writing, and verbal communication skills.
Intermediate mathematical skills to verify product quantities, count inventory, and perform related handling, storing, and distribution duties.
Effective communication skills and good supervisory and people skills.
Ability to develop work instructions, procedures, and visual aids to support operations.
Ability to build and sustain effective working relationships with leaders and influence people at all levels.
Ability to teach, coach, mentor, and support project team members in learning continuous improvement concepts and skills, including in an indirect supervisory relationship.
Strong planning, organizational, and problem-solving skills; analytical and results-oriented approach; ability to foster continuous improvement.
Ability to work in warehouse temperatures that are not regulated and may range from mild to moderate in warmer and colder months.

Nice To Haves

Bachelor’s degree.
Five years of experience in a medium to large warehouse in a management capacity.
Quality-related certifications.
Bilingual English/Spanish skills.
Training or certification in common inventory management methodologies and tools such as Six Sigma and Lean.

Responsibilities

Promote safety initiatives and ensure associates follow workplace safety standards.
Oversee inventory control activities, including cycle counts and random audits, in accordance with network counting methodologies and SOX requirements.
Monitor inventory accuracy, quality metrics, and product integrity; provide feedback and recommendations to operations leadership.
Evaluate customer complaints and defect trends, and develop and implement corrective action plans.
Investigate inventory variances and determine root causes using structured analysis and problem-solving techniques.
Contribute to and lead fulfillment network quality and operational excellence initiatives across multiple sites.
Support strategic workforce planning, forecasting, and allocation of tasks and resources.
Manage and mentor Inventory Supervisors and hourly associates responsible for Inventory Control and Quality Assurance.
Guide Inventory Supervisors, monitor performance, and promote accountability across the ICQA team.
Lead continuous improvement efforts, enhance team capabilities, and support employee engagement and retention.
Develop understanding of fulfillment center workflows, process exceptions, and operational standards, ensuring consistent execution across shifts and departments.
Regularly review key performance indicators and conduct audits and analyses to identify behaviors that may affect inventory accuracy.
Partner with department leaders to identify, evaluate, and support critical projects, operational initiatives, and system improvements.
Collaborate with Loss Prevention teams to implement, maintain, and reinforce security policies and procedures.
Work with Operations Managers, Senior Operations Managers, and General Managers to ensure clear communication and enforcement of process compliance expectations.
Participate in recruiting, interviewing, and selecting new management team members.
Work additional hours as dictated by business needs.