Manager, Inventory Operations
About The Position
The Manager of Inventory Operations plays a key role in ensuring the smooth execution of physical product distribution at Warner Music Canada across both Retail and D2C platforms ensuring that artists’ music and products reach fans efficiently, on time, and across all platforms. This role oversees the end-to-end workflows of inventory management to freight invoice processing. You will collaborate cross-functionally with Warner Music Canada’s internal teams (A&R, Marketing, Sales, and Finance) to streamline operations, optimize processes, and drive overall efficiency across the label’s business lines. Under supervision of the Sr. Director of Global Traffic, you will work with external partners (3PL and logistics vendors) to ensure timely product delivery and quality control.
Requirements
- Possess 5+ years’ Management experience across Inventory, logistics and Physical Supply Chain Operations.
- Demonstrate knowledge of carrier rating levels, services, and processes (LTL, TL, Small Parcel, Airfreight, International/ Customs).
- Possess 2+ years’ Music Industry distribution experience, retail and ecommerce.
- Proficient with common data analysis tools (MS Excel, Access, and SQL).
- Excellent organizational and prioritization skills with the ability to initiate and drive improvements.
- Proven ability to motivate, support, and collaborate with various teams.
- History of excelling in fast-paced, high-energy environments.
- Can execute and manage multiple projects simultaneously with tight deadlines.
- Possess excellent negotiation skills.
- Have a keen sense of urgency and strong follow-up skills.
- Look beyond the obvious, ask thought-provoking questions, and provide valid solutions.
Nice To Haves
- Possess a bachelor’s degree related to Supply Chain Management, or equivalent years of experience.
- Possess SAP Purchasing and Invoicing experience.
Responsibilities
- Oversee the management of all physical product inventory configurations
- Monitor and forecast product demand, coordinating with supply chain partners to minimize overstock or shortages
- Manage warehouse KPIs ensuring accurate inventory tracking, fulfillment, distribution performance and logistics coordination.
- Collaborate with the Department Head and Direct Manager to implement process improvements for warehouse efficiency, cost control, and operational accuracy.
- Review product pricing and negotiations from suppliers pertaining to physical product
- Serve as the main point of contact between the label and distribution partners for physical releases. Coordinating new product launches and catalog replenishment with internal teams and third-party vendors.
- Maintain release schedules and ensure all operational deliverables are met on time.
- Work with the Sr. Director, Global Traffic to Analyze, maintain and negotiate freight rates for Retail shipments and local couriers
- Approve invoices and provide accounting info for freight and Distribution Accruals
- Provide returns forecast for Accounting
- Track and report on sales trends.
Benefits
- Salary ranges are included for job postings where required by law.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
