Manager, Inventory Operations

Carvana • Tempe, AZ

5d

About The Position

This Inventory Manager position focuses on identifying and resolving inventory exception cases to keep every vehicle on its happy path — from acquisition to the website and into a customer’s driveway. The Inventory Manager digs into the root cause of stalled or flagged vehicles, resolves the issue, and gets inventory moving again.

Requirements

• Minimum of 3 years of leadership experience
• 3-5+ years of experience in data, reporting, or analytics.
• Strong analytical skills with proficiency in SQL.
• Knowledge of visualization software, such as Tableau.
• Curiosity to continue learning new analytical methods and tools (Snowflake, Python, etc.).
• The ability to work cross-functionally with engineering, data science, and business teams and communicate across them in a clear and concise manner understood by all.
• Must be able to read, write, speak, and understand English.

Responsibilities

• Own key inventory health metrics: Track and report on aging thresholds, exception volumes, and resolution turnaround times, using SQL/ Tableau to identify trends and flag emerging bottlenecks before they escalate.
• Proactively identify and resolve inventory operational bottlenecks: Analyze exception buckets and implement process optimization strategies to enhance inventory health and streamline the path from acquisition to customer delivery.
• Manage aging inventory: Partner with field and HQ teams to prioritize vehicles based on age, demand, and exception severity, ensuring the highest-impact issues are resolved first.
• Conduct root-cause analysis: Investigate recurring exception types (e.g., photo issues, title holds, mechanical flags) and recommend process or system changes to prevent them from recurring.
• Maintain documentation and SOPs: Create and update documentation for exception-handling workflows to ensure processes are consistent and scalable across the dealership network.
• Assist the field team with third party inventory audits: Coordinate with field staff on inventory reconciliation to ensure physical inventory matches system records.
• Support new dealership launches: Help establish inventory management processes and train local teams on exception handling.
• Manage the service loaner fleet: Monitor and report on utilization, including replacement timing and turnover efficiency, to keep the fleet running cost-effectively.

Benefits

• Full-Time Position with a competitive wage
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy, both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed