Manager – Internal/People Communications, Employer Brand

Cielo

About The Position

The Manager – Internal/People Communications, Employer Brand is responsible for providing communications expertise, project management and delivery support for internal People Communications activity on behalf of a key client account. This role involves partnering with client and Cielo stakeholders to develop and deliver internal People Communications plans aligned to client priorities, messaging, and brand guidance. The position requires researching, outlining, drafting, and editing various communication materials, coordinating delivery across client channels, and managing projects to ensure clear, timely, and consistent messaging. Additionally, the role focuses on improving communication planning, content, and delivery, and building effective working relationships with key client stakeholders in Employer Brand, Culture, and Talent Acquisition.

Requirements

Extensive experience in internal/people communication employer branding or recruitment marketing is required (either RPO/In-House or Brand/Recruitment Marketing Agency).
Ability to produce and analyse data, identify opportunities and use data to drive decisions.
Ability to effectively influence internal and external stakeholders and quickly build robust relationships based on trust and confidence.
Translate best practice into relevant, practical and effective solutions and products.
Excellent problem-solving skills.
Ability to analyze complex situations conceptually and provide workable solutions to a variety of stakeholders.
High school diploma or equivalent required.

Nice To Haves

Bachelor’s degree strongly preferred in a related field.

Responsibilities

Partner with client and Cielo stakeholders to support the development and delivery of internal People Communications plans aligned to agreed client priorities, messaging and brand guidance.
Research, outline, draft and edit communications materials, including colleague communications, leader messaging, presentations, briefing materials and campaign content.
Support the coordination and delivery of communications across relevant client channels, helping to ensure messaging is clear, timely and consistent.
Provide project management support across People Communications activity, coordinating stakeholder inputs, approvals, timelines and delivery.
Work with client and Cielo teams to identify opportunities to improve communication planning, content and delivery.
Build effective working relationships with key client stakeholders across Employer Brand, Culture and Talent Acquisition.
Act as a day-to-day communications partner, providing practical advice, coordination and delivery support.
Work closely with Cielo colleagues and other delivery partners to ensure activity is joined up and delivered to brief.
Manage stakeholder inputs and feedback, escalating risks, dependencies or decisions where appropriate.