Manager, Internal Communications

H&R Block•Kansas City, MO

About The Position

The Manager, Internal Communications is a senior strategic partner to the Director of Internal Communications, helping drive enterprise-wide communication strategies that build alignment, deepen engagement, and support business outcomes. This role requires someone who thinks and writes at a high level, brings strong organizational instincts, and can move seamlessly between long-range communications planning and the day-to-day execution that makes strategies real. The ideal candidate is a skilled communicator and collaborative operator who brings both creative and analytical strengths, translating complex business initiatives into clear, compelling narratives while ensuring precise execution across channels, stakeholders, and moments that matter.

Requirements

Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience
5 years minimum related work experience
Experience in internal or corporate communications in a large, matrixed organization
Strong writing skills with demonstrated ability to develop executive-level content and leadership narratives
Background in communications planning, editorial strategy, and multi-channel content management
Experience supporting or leading internal event planning and executive production
High comfort with ambiguity, competing priorities, and fast-moving environments
Collaborative and service-oriented, with excellent stakeholder management skills

Responsibilities

Partner with the Director of Internal Communications to develop and execute communication strategies aligned to enterprise priorities, ensuring consistent coordination with cross-functional stakeholders and alignment on messaging across initiatives
Support the creation and maintenance of comprehensive communications plans, contributing to message development and ensuring narrative consistency across leadership communications and company-wide efforts
Lead end-to-end planning and execution of internal events and high-impact associate experiences in partnership with the events partner of record, including all-company meetings, Company Connects, town halls, leadership forums, and celebratory events
Align stakeholders throughout the event planning process, draft and refine executive narratives, provide creative direction for senior-level content, and ensure each experience reflects the company’s voice and strategic priorities
Assist in developing and tracking executive editorial content plans while occasionally creating content to support senior-level communications efforts
Collaborate with editorial teams to ensure content is appropriately segmented and relevant for diverse audiences, delivering the right messages to the right audiences at the right time