Manager, Internal Audit Transformation & Operations

Thomson Reuters•New York, NY
•$115,300 - $214,100•Hybrid

About The Position

Thomson Reuters (TR) is a leading provider of intelligent information and technology solutions. The Internal Audit (IA) function is undergoing a strategic transformation to become a digitally powered, AI-enabled, and automation-first organization, impacting audit engagements, forensic investigations, and SOX/ICFR testing. The Manager, Internal Audit Transformation & Operations will be the execution lead for this transformation program, focusing on embedding automation, analytics, and AI into workflows at scale. This role is also responsible for the operational backbone of the IA function, managing day-to-day mechanisms like work allocation, resourcing, and capacity planning. The position reports to the Senior Director, Internal Audit Transformation & Technology and is based in Zug, Switzerland or New York, USA.

Requirements

  • Extensive experience (7+ years) in risk consulting, internal audit, governance, risk, or compliance environments.
  • Demonstrated success in complex transformation or modernization programs is essential.
  • Strong background as a Scrum Master, Agile Coach, or similar delivery leadership role in a transformation program.
  • Experience running SAFe or other scaled-agile frameworks preferred.
  • Proven track record in managing complex, multi-workstream programs with dependencies across technology, business, and compliance teams.
  • Experience working with distributed teams across time zones and geographies.
  • Demonstrated excellence in facilitation, conflict resolution, and stakeholder communication; ability to influence without authority.
  • Strong data literacy; comfort using dashboards, burndown charts, and metrics to drive decision-making.
  • Genuine curiosity about continuous improvement and passion for removing obstacles for delivery teams; commitment to driving sustainable change beyond the transformation program.
  • Comfort in ambiguity; ability to adapt methodology and ceremonies as the transformation evolves and learns.
  • Familiarity with Governance, Risk, and Compliance (GRC) technologies and platforms.
  • Experience with enterprise data infrastructure (data warehouses, analytics platforms, automation tools) is valuable.
  • Familiarity with audit, forensics, SOX/ICFR testing, controls, or risk management domains is valuable; willingness to rapidly develop expertise across all three IA domains is essential.
  • Excellent organizational skills, attention to detail, and ability to juggle multiple priorities without losing sight of the big picture.
  • Self-directed learner and change agent; career ambition to grow within the Internal Audit function and contribute to building lasting capability across audit, forensics, and controls domains.
  • Experience designing or managing team operating mechanisms — work allocation, resourcing, and capacity planning — within a professional services, audit, or similarly matrixed environment.

Nice To Haves

  • Deep familiarity with Agile/Scrum methodologies and ceremonies; strong knowledge of agile approaches and practices demonstrated through professional application.
  • University degree at Master's level (MSc or equivalent) preferred, in business administration, computer science, engineering, finance, or related field.

Responsibilities

  • Champion agile delivery and transformation execution.
  • Enforce scope discipline and protect the team from distraction.
  • Manage pilot sequencing and cross-functional dependencies.
  • Remove blockers and escalate risks with transparency.
  • Coach the IA team and delivery partners on agile practices and continuous improvement.
  • Serve as a durable change agent, driving transformation and positioning for ongoing evolution within the IA function.
  • Enable the transformation to move at velocity without sacrificing quality or strategic alignment.
  • Build and manage the operational mechanisms that underpin day-to-day delivery across the IA function, including work allocation, resourcing, and capacity planning.
  • Own the sprint rhythm, ceremonies (planning, standups, retros, demos), and backlog grooming across all transformation work streams.
  • Own the operational mechanisms of the IA function — including work allocation, resourcing, and capacity planning — serving as the operational backbone that keeps audit, forensics, and controls delivery running smoothly alongside the transformation agenda.
  • Maintain and groom the transformation backlog with ruthless prioritization; enforce "in-scope" and "out-of-scope" decisions to protect delivery milestones and prevent scope creep.
  • Manage pilot dependencies, sequencing, and resource allocation across concurrent initiatives; identify and escalate blockers early.
  • Track team velocity, capacity, and burndown; surface risks and bottlenecks to the Senior Director and leadership; facilitate corrective actions.
  • Maintain the transformation program dashboard and milestone tracker; provide weekly and monthly visibility to stakeholders on delivery readiness, pilot health, and delivery confidence.
  • Remove impediments preventing the team from executing; advocate for the team to leadership and coordinate resourcing across Finance, Technology, and enterprise technology partners.
  • Coach the IA team, development partners, and extended team on agile principles, ceremonies, and delivery discipline; foster a culture of continuous improvement and psychological safety.
  • Facilitate communication across work streams, managing dependencies across all transformation initiatives.
  • Partner with the Senior Director to translate strategic vision into quarterly and sprint-level delivery roadmaps; ensure backlog reflects business priorities and MVP/phasing discipline.
  • Lead sprint retrospectives focused on identifying what's working, what's not, and how the team can improve delivery cadence and quality in the next sprint.
  • Serve as a trusted advisor to the IA leadership team on program health, team morale, and organizational readiness for transformation adoption.
  • Manage the integration and onboarding of new team members onto the transformation program; ensure knowledge transfer and role clarity.
  • Track and report on key metrics: burndown, velocity, pilot adoption, and team engagement; use data to drive continuous improvement decisions.

Benefits

  • Hybrid Work Model
  • Flexibility & Work-Life Balance (including work from anywhere for up to 8 weeks per year)
  • Career Development and Growth (Grow My Way programming)
  • Industry Competitive Benefits (flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing)
  • Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
  • Social Impact (two paid volunteer days off annually, pro-bono consulting projects, ESG initiatives)
  • Market competitive health, dental, vision, disability, and life insurance programs
  • Competitive 401k plan with company match
  • Competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave.
  • Optional hospital, accident and sickness insurance paid 100% by the employee
  • Optional life and AD&D insurance paid 100% by the employee
  • Flexible Spending and Health Savings Accounts
  • Fitness reimbursement
  • Access to Employee Assistance Program
  • Group Legal Identity Theft Protection benefit paid 100% by employee
  • Access to 529 Plan
  • Commuter benefits
  • Adoption & Surrogacy Assistance
  • Tuition Reimbursement
  • Access to Employee Stock Purchase Plan
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