Manager, Integrated Scenario Testing, PB & CB

RBC•Toronto, ON

9d•Onsite

About The Position

As Manager, Integrated Scenario Testing, you will be responsible to support the development, execution, and continuous improvement of integrated strategies for testing supplier exit strategies and business continuity plans (BCPs) through tabletop exercises across PB & CB. You will work closely with the PB & CB Operational Resiliency and the Disaster Recovery teams to integrate any testing for critical services to ensure a cohesive and efficient test plan is in place. This role ensures compliance with regulatory and Enterprise standards, identifies gaps, and strengthens operational resilience. You will also assist with designing actionable plans, communication frameworks, and dashboards to monitor and report on testing outcomes, risks, and mitigation actions.

Requirements

Risk designations/University degree
1-2 yrs experience in supplier management/third party risk/BCM
Operational risk experience
Experience leading or participating in tabletop exercises
Expertise in operational risk frameworks, BCP/disaster recovery, and supplier risk management
Proficiency in data visualization tools (Tableau, Power BI)
Ability to influence cross-functional teams and drive accountability
Strong problem-solving skills to interpret complex risk scenarios
Strong presentation skills, ability to make recommendations to senior leadership with clarity, confidence
Excellent stakeholder engagement skills

Nice To Haves

Bilingual (French/English)

Responsibilities

Assist in defining and monitoring key risk indicators (KRIs) and success metrics for testing programs
Execute end-to-end tabletop exercises to simulate supplier exit scenarios and BCP activations
Collaborate with cross-functional teams (Procurement, IT, Legal, Business Units) to ensure realistic scenario design and participation
Document lessons learned, process breakdowns, and remediation actions
Monitor and report on exercise deliverables and outcomes
Create interactive dashboards (e.g., Tableau, Power BI) to visualize test results, compliance status, and risk trends for stakeholders and regulators
Generate executive reports highlighting gaps, weaknesses, and recommendations for senior leadership and regulatory submissions
Ensure adherence to RBC's Operational Risk Management (ORM) policies and maintain comprehensive audit trails for all testing activities
Support communication strategies to engage stakeholders pre-, during, and post-testing
Facilitate workshops and coordinate team logistics for exercises
Stay current with industry best practices; identify and address recurring errors, service/risk gaps, and process inefficiencies through effective investigation and stakeholder engagement
Contribute to the overall success of the team by sharing ideas and best practices