Manager Inside Sales

SoneparSan Diego, CA
Onsite

About The Position

OneSource Distributors is seeking a Manager Inside Sales to join their team. This role involves managing the Inside Sales team, establishing goals, and holding individuals accountable. The position also requires managing customer relationships, order processing, and order management. The manager will support the Inside Sales team to be effective and drive results, conduct tactical reviews, handle A/R dispute resolution, manage transactional sales, and review timecards and daily orders. Additionally, the role includes building teamwork, providing development opportunities, and performing regular reviews for Inside Sales Representatives. OneSource Distributors operates throughout Arizona, Hawaii, and California, providing electrical products and services to contractors. They are part of the Sonepar group, a global electrical distributor.

Requirements

  • Bachelor's degree (B.A or B.S.) from a 4-year college or University; or 3 - 5 years' of related experience and/or training; or Equivalent combination of education and experience
  • Electrical experience preferred but not required

Responsibilities

  • Manage the Inside Sales team
  • Establish team and individual goals, and hold individuals accountable for meeting expectations
  • Manage and maintain customer relationships, order processing and order management for current customer base
  • Listen to, champion and support the Inside Sales teams to be effective on the phone and drive results for the company
  • Tactical reviews conducted through the Disciplined Sales Process (DSP)
  • Dashboards
  • A/R Dispute resolution with credit for disputed invoices
  • Transactional Sales Management
  • Vacation, Sick and timecard review
  • Daily Order Reviews to prevent mistakes
  • Inside Sales Meeting, Trainings and Tailgates
  • Build sense of teamwork and pride; guide team in prioritizing tasks and projects
  • Provide development opportunities for team members to expand their professional knowledge and capabilities
  • Perform cadenced reviews on each Inside Sales Representative
  • Other duties and/or projects as assigned

Benefits

  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Referral Program
  • Employee Assistance Program (EAP)
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