Manager, Inside Sales

Minnesota United FC•Golden Valley, MN

8d•$60,000 - $65,000•Onsite

About The Position

Minnesota United FC (MNUFC) is seeking a highly organized, passionate, hard-working, dedicated leader to maximize revenue through the sale of full and partial season tickets. The Manager, Inside Sales position oversees all facets of the Club's Inside Sales program and is responsible for leading, developing, and motivating a team of Inside Sales Representatives. This role requires a results-driven sales leader who can execute outbound sales campaigns, drive prospecting efforts, develop future sales talent, and contribute to a high-performance sales culture. The ideal candidate will be equally comfortable coaching sales representatives, building strategic prospecting programs, and personally engaging with prospective clients to drive ticket revenue. This full-time position is based in Golden Valley, MN and will report to the Director, Business Development.

Requirements

Bachelor’s degree in related field, or combination of education and work experience.
3+ years of ticket sales experience in sports or related industry.
Previous experience and success in selling season tickets.
Ability to train, coach, and motivate ticket sales representatives.
Ability to maintain a flexible work schedule (evenings and weekends).

Nice To Haves

Previous experience managing a team in selling environment preferred.
Bilingual skills (English/Spanish) are a plus.

Responsibilities

Directly supervise, coach, and develop a team of six Inside Sales Representatives, fostering accountability and consistent achievement of sales goals.
Manage and monitor day-to-day lead flow and campaign activity across all channels, ensuring Inside Sales Representatives are effectively executing outbound new business efforts.
Lead the recruiting, interviewing, and hiring process for Inside Sales Representatives while building a long-term talent pipeline through relationships with local colleges and universities.
Drive the onboarding, training, and professional development of Inside Sales Representatives to accelerate sales performance and career growth.
Serve as a key contributor to the Ticket Sales Leadership Team by developing and delivering department-wide sales training programs and best practices.
Champion a winning sales culture through contests, power hours, team-building events, recognition programs, and other engagement initiatives.
Provide hands-on coaching through call monitoring, one-on-one development sessions, and active participation in sales meetings.
Model the organization's ideal sales process and serve as a lead revenue producer when necessary by assisting with high-value sales opportunities and closing season ticket accounts.
Plan, lead, and execute prospect-facing events, including game-day prospect experiences, stadium tours, select-a-seat events, and other sales-focused activations.
Maintain accurate records in CRM systems and provide regular reporting on team performance, pipeline activity, and sales results.
Support other department initiatives and responsibilities as assigned.