Manager, Inside Sales
About The Position
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. As a Manager of Inside Sales, you will lead 10-12 sellers to exceed revenue and profitability goals by growing targeted customers and acquiring new customers applying the sales management process. You will report to a Regional Sales Vice President, Inside Sales. Location is Tempe, Arizona.
Requirements
- High School Diploma/GED
- 5+ years sales experience in B2B solution-based selling environment focused on revenue attainment and goal orientation
- Proven experience leading and developing high-performing sales teams
- Coaching capabilities, both in-the-moment and through structured development plans
- Financial acumen with a demonstrated ability to forecast, manage sales pipelines, identify trends, and escalate key concerns
- Track record of leading teams to exceed revenue goals and key performance metrics
- Ability to leverage data and market insights to drive strategic planning and execution
Nice To Haves
- Travel estimated less than 10%
Responsibilities
- Develop and execute coaching plans focused on people, process, and performance—driving accountability, results through others, and timely execution.
- Observe and provide real-time coaching on key performance metrics, Grainger’s value proposition, and effective selling strategies for medium-sized customers.
- Maintain a deep understanding of market conditions, competitive landscape, customer needs, and the unique dynamics of the assigned customer segment.
- Lead strategic territory planning, including making recommendations for account transitions or adjustments to coverage models.
- Identify seller strengths and development areas quickly; coach with intention and precision to drive consistent performance.
Benefits
- Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
- 6 free sessions each year with a licensed therapist to support your emotional wellbeing
- 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
- 6 company holidays per year
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts
- Tuition reimbursement
- Student loan refinancing
- Free access to financial counseling, education, and tools
- Maternity support programs
- Nursing benefits
- Up to 14 weeks paid leave for birth parents
- Up to 4 weeks paid leave for non-birth parents
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
