Manager - Inpatient Operations

BMC Software•Boston, MA

27d•$83,000 - $120,500•Onsite

About The Position

The Manager- Inpatient Operations role will support the overall performance of the Inpatient organization by contributing to the success of relevant financial and operational initiatives. This role works with operational and clinical leaders and other business owners to develop and manage cross-cutting initiatives that improve performance. This will be a high visibility role with exposure to hospital executives, both clinical and operational. Some examples of high priority initiatives that this role could be engaged in include: Observation length of stay improvement, transfer center optimization, and hospital throughput improvement.

Requirements

Bachelor’s degree required.
3-5 years of related experience in the health care field and/or management consulting.
Confidence and adaptability to tackle complex and unstructured problems
Positive attitude and willingness to own all aspects of a project
Superb communication skills to distill complicated issues into clear recommendations for administrative and clinical teams
Advanced quantitative and critical reasoning skills to structure and carry out analyses
Strong interpersonal skills to navigate competing stakeholder interests
Ability to work independently and with matrixed teams
Ability to manage and prioritize across multiple projects to meet deadlines

Nice To Haves

Advanced degree preferred.
Preferable experience in operations and/or in developing and implementing strategic initiatives in a healthcare setting.

Responsibilities

Defines, develops and implements short- and long-term strategies and plans to meet organizational objectives with direction and support from the Senior Director.
Analyzes current operations to identify opportunities for improvement, develop project plans and teams to implement improvements.
Runs cross-functional initiatives to ensure key inpatient hospital goals and objectives (e.g., inpatient transfers, length of stay) are met.
Works collaboratively with stakeholders from across the organization to accomplish hospital goals and objectives.
Develops and maintains good communication and relationships within service departments.
Works with stakeholders from across the organization to develop and implement programmatic initiatives.
Recommends and implements changes in processes to improve the cost effectiveness of operations and ensure that hospital resources are used in an efficient manner.
Coordinates and implements monthly monitoring reports to measure performance against goals and benchmarks.
Compiles and maintains metrics and reports on progress.
Collaborates with clinical and non-clinical stakeholders to design, launch and performance manage key initiatives to maximize efficiency and improve operations.