Manager, Infrastructure & Operations

LA28•Los Angeles, CA

3d•Onsite

About The Position

The Manager, Infrastructure & Operations ensures that accessibility is embedded into infrastructure planning, venue design, overlay, and operational readiness for all LA28 Olympic and Paralympic Games venues. Reporting to the Senior Manager, Accessibility Planning & Delivery, this role collaborates with Functional Areas (FAs) including Venue Infrastructure (VNI), Logistics (LOG), Transport (TRA), Security (SEC), and Workforce (WKF) to ensure all built environments and operational systems meet accessibility standards. This position leads accessibility audits, risk assessments, and readiness reviews for competition and non-competition venues, ensuring adherence to federal, state, and international accessibility standards and alignment with the LA28 Accessibility Strategy and Enhancement Program.

Requirements

Bachelor’s degree or equivalent in Architecture, Engineering, Construction Management, or related field
5 years of experience in infrastructure or venue operations with a focus on accessibility or compliance
Demonstrated experience applying accessibility standards in infrastructure or event environments
Strong understanding of regulatory frameworks and risk management processes
Knowledge of: Accessibility codes and standards including ADA, sections 504/508, California building code 2025, and familiarity with the IPC Accessibility Guide preferred.
Knowledge of: Venue and infrastructure planning, design, and construction processes
Knowledge of: Compliance verification, auditing, and accessibility inspection procedures
Knowledge of: Operational readiness planning and testing for large-scale events
Skill in: Coordinating multi-disciplinary teams across infrastructure, operations, and logistics
Skill in: Reviewing design documentation and identifying accessibility gaps
Skill in: Managing audits, inspections, and issue resolution workflows
Skill in: Tracking progress using project management and reporting tools
Skill in: Communicating effectively with design consultants, contractors, and delivery partners
Ability TO : Interpret accessibility standards and apply them in design and operational contexts
Ability TO : Identify and mitigate accessibility risks in complex, multi-stakeholder environments
Ability TO : Manage competing priorities under tight deadlines
Ability TO : Collaborate effectively across technical, operational, and executive levels
Experience collaborating with games delivery partners, city agencies, or event organizing committees on accessibility, infrastructure, or venue operations
Multi-sport or large-scale event experience with a focus on accessible venue planning and delivery
Familiarity with event and sports related accessibility guidelines
Advanced knowledge of inclusive design and accessibility compliance in built environments
Demonstrated ability to lead diverse, cross-functional teams and coordinate among multicultural stakeholder groups

Nice To Haves

Professional certification, training, or equivalent demonstrated expertise in accessibility compliance, disability inclusion, universal design, accessibility planning, or related disciplines.
Fluent working with office suite products, including Microsoft excel and PowerPoint
Experience with data analytics and reporting tools is a plus
Proficiency in project management tools and software, including Smartsheet.

Responsibilities

Integrate games accessibility standards into venue design, construction, and operational planning
Partner with delivery FAs and external partners to ensure games accessibility requirements are implemented early in design and maintained through delivery
Support preparation of accessibility documentation and input into design packages, procurement scopes, and operational readiness plans
Support accessibility inspections, audits, and venue reviews in coordination with internal and external accessibility subject matter experts, consultants, and technical partners
Review venue plans, operational layouts, and design drawings to help identify accessibility gaps, operational risks, and potential non-compliance issues
Coordinate with delivery functional areas, venue teams, consultants, and contractors to track mitigation efforts and support timely resolution of accessibility-related issues
Support adherence to ADA, CBC 202 5 2 , IPC accessibility guide, and other relevant accessibility codes, standards, and games requirements
Represent the accessibility functional area in infrastructure and operations planning forums, ensuring accessibility is integrated across milestones and reviews
Coordinate with venue delivery and logistics teams to validate accessible routes, seating, restrooms, and spectator areas
Support readiness reviews, test events, and operational exercises to confirm accessibility preparedness
Maintain up-to-date records of accessibility assessments, corrective actions, and readiness status
Contribute to risk registers, dashboards, and reports for Accessibility leadership and delivery FAs
Support knowledge sharing by contributing lessons learned to Accessibility tools and templates