Manager - Information Technology

MCC, Inc.•Appleton, WI

2d•Onsite

About The Position

The IT Manager is responsible for leading our IT team by directing and assisting with daily operations. Responsibilities will include establishing work priorities for the team to enable the efficient and reliable functions of our computer systems, email, network servers, enterprise software, and digital ticketing systems. This role will work closely with leadership and our Systems Administrator to assist with researching, refining, and automating our internal processes to improve operations. The IT Manager must possess strong leadership skills, as they will be expected to coordinate and help drive department action plans to achieve strategic milestones with the goal of improving the efficiency and technical health of the company. MCC, Inc. is a versatile company that requires employees to cross-train on other duties or work-tasks as assigned. All employees are expected to maintain compliance with all workplace rules and regulations according to company policy, and all governing agencies.

Requirements

Bachelor’s Degree in Business Administration, Network Administration, Information Services, or other relevant field. Four (4) years relevant experience may be considered in lieu of degree.
Demonstrated success developing and implementing new organizational systems and processes.
Demonstrated success leading and coordinating development and delivery of projects for cross-functional teams with a wide scope of impact.
Demonstrated success establishing trust and confidence handling sensitive data and collaborating with staff, coworkers, and leadership within a complex organization.
Experience managing a Relational Database, including writing custom queries and reports using SQL.
Ability to analyze, diagnose, and implement efficiencies for cloud-based enterprise software.

Nice To Haves

Experience with Microsoft Power BI, MS SQL, Trimble Business Center and Viewpoint, Bid2Win, and Asset Keeper Pro.
Experience in the development and implementation of cyber security policies and procedures, including company-wide security guidelines and best practices.

Responsibilities

Leading the IT team by directing and assisting with daily operations.
Establishing work priorities for the team to enable the efficient and reliable functions of computer systems, email, network servers, enterprise software, and digital ticketing systems.
Working closely with leadership and the Systems Administrator to research, refine, and automate internal processes to improve operations.
Coordinating and driving department action plans to achieve strategic milestones with the goal of improving the efficiency and technical health of the company.
Cross-training on other duties or work-tasks as assigned.
Maintaining compliance with all workplace rules and regulations according to company policy and governing agencies.