Manager, Informatics

CVS Health•Washington, DC

2d•$54,300 - $159,120•Onsite

About The Position

The Informatics role is responsible for supporting and enhancing the team’s reporting, data integration, and application processes. This position investigates and resolves issues across reporting and data workflows, supports deployments aligned to team standards, develops and maintains SSIS packages, and updates team-developed applications to meet evolving process and business requirements. The role requires strong technical troubleshooting skills, hands-on development capability, and the ability to work across technical and business teams to support reliable, accurate, and efficient operations.

Requirements

3+ years of experience in application support, database support, informatics, or a related technical role
Strong experience with Microsoft SQL Server
Hands-on experience with SSIS package development, support, and troubleshooting
Experience supporting and deploying SSRS reports and Power BI dashboards
Experience using Visual Studio for development and maintenance activities
Experience with GitHub or similar source control tools
Experience with enterprise scheduling tools, scheduled jobs, and job failure troubleshooting
Programming experience with VB.NET and C#
Experience developing or supporting automated deployment processes for database objects such as stored procedures
Experience extracting, transforming, and loading data between production systems, vendor files, and internal databases
Experience supporting secure file transfer processes such as SFTP
Strong troubleshooting, root cause analysis, and problem-solving skills
Strong written and verbal communication skills
Ability to work effectively across technical and business teams

Nice To Haves

Experience in healthcare or another regulated environment
Experience supporting production reporting and data integration processes
Experience with deployment standards, documentation, and quality controls
Experience supporting internally developed team applications
Experience working in a complex enterprise technology environment

Responsibilities

Investigate and troubleshoot issues related to SSRS reports, Power BI dashboards, SSIS packages, scheduled jobs, and related data processes
Deploy SSRS reports and Power BI reports in alignment with team standards and established deployment practices
Use automated processes to deploy stored procedures to team databases
Develop, maintain, and support SSIS packages that extract data from production databases, prepare files for SFTP to external locations, and load vendor data into team databases
Support scheduled jobs and enterprise scheduling processes, including issue identification and resolution
Update and maintain team-developed applications as needed to support team processes and requirements
Partner with technical and business teams to gather requirements, resolve issues, and support solution delivery
Support ongoing reporting, database, and application reliability across the team’s environment
Contribute to documentation, standards, and process consistency across reporting and deployment activities