Manager, Industry Solutions

Uplight

21h•$140,000 - $155,000

About The Position

Uplight is creating a new category of energy by building software that manages energy resources in homes and businesses. This software controls smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people’s behavior to generate, shift, or save energy. The goal is to balance the grid, making it more efficient and reliable, which creates clean energy capacity instead of burning more fossil fuels. Uplight's solutions accelerate the transition to clean energy and save money for energy customers. The Industry Solutions team is a fast-paced, results-oriented group focused on delivering end-to-end business and technical solutions to Uplight’s customers and partners. This team works closely with sales and implementation teams to bring client solutions to life. The Manager, Industry Solutions will lead the team responsible for all technical pre-sales work and contracting deliverable solutions that meet client outcomes. This role involves recruiting, mentoring, coaching, and supporting a talented team. Success requires effective collaboration with internal and external stakeholders, including utility program staff and Uplight's Sales, Implementation, Account Management, and Product teams. The role demands proficiency in both strategic (process improvement, long-term planning) and tactical (resolving risks, client escalations) operations, with strong cross-functional communication and coordination skills to drive measurable results.

Requirements

Minimum of five years experience leading high-performance teams in a fast-paced environment.
Proven track record in ability to effectively prioritize competing priorities and evaluate situations to make impactful decisions quickly.
Ability to build, maintain, and leverage partnerships in a positive manner while supporting departmental goals and targets.
Ability to navigate the organization effectively, gain buy-in from key leaders to influence decisions that lead to positive outcomes.
Deep understanding of how to use influence effectively when communicating with various levels of the organization.
Strong organizational skills with an ability to effectively delegate responsibilities while adhering to deadlines and priorities in a fast-paced environment.
Commitment to identifying and implementing continuous improvement initiatives.
Effective and positive leadership influence through uncertainty and change while prioritizing a healthy level of engagement.

Nice To Haves

Pre-sales experience within our industry.
Capability to support complete sales cycles and lead pre-sales presentation preparation, RFP responses, on-site demonstrations and provide input at deal closure on SOWs.
Highly familiar with emerging energy industry trends and implications on our customers; exposure to virtual power plants, demand side management, storage solutions, grid management and customer engagement programs.
Capability to quickly grasp customer priorities, perform rapid assessments of clients’ internal technology infrastructure and target business needs with Uplight’s application suite.
Facilitate internal communication between teams on technical requirements as they apply to customer use cases and business outcomes.
Ability to build business cases and use data for decision making.
Experience deploying software products in enterprise environments and collaborating with multiple stakeholders.

Responsibilities

Manage the recruiting, hiring, onboarding, and training of the Industry Solutions team.
Ensure that all team members are adhering to our processes and norms.
Effectively coach, develop, and grow team members to achieve successful outcomes.
Track, measure, and evaluate performance of the team to departmental goals.
Drive team's performance to achievement of metrics and targets - namely ensuring timely, high-quality RFx and SOWs that achieve client outcomes and meet Uplight deliverability standards.
Provide accountability for results, effectively speak to performance outcomes and metrics with senior and executive leadership.
Raise ideas to leadership using thoughtful, constructive, and collaborative methods.
Drive improvements through departmental strategic initiatives.
Provide guidance and support to the team on solution designs, trade-offs, and otherwise help to unblock the team as they work through relevant pre-sales activities.