Manager, Individual Giving (Hybrid)

City Parks FoundationNew York, NY
Hybrid

About The Position

The Manager, Individual Giving will join a 17-person Development and Marketing team, raising approximately $14 million annually from individual donors, foundations and institutions, corporations, special events, and government to support our free programs in New York City parks. Reporting to the Director, Individual Giving & Special Events, this position will play a critical role in supporting the department’s individual donor portfolio, and offer fundraising support to our Board of Directors and Executive Director. The Manager will be responsible for managing and monitoring all non-membership individual giving, with a focus on mid-level and major donor prospecting, cultivation, solicitation and stewardship. The Manager will be a liaison with the Board of Directors and will support senior leadership with their donor portfolios. The manager will also help oversee our online giving for a positive and up-to-date user experience.

Requirements

  • 3 years of successful fundraising experience in a non-profit development office, working with individual donors
  • Exceptional, organizational, and relationship-building skills
  • Demonstrated experience conducting donor prospect research and building gift capacity assessments
  • Excellent writing and storytelling skills, and the ability to write highly personalized donor communications
  • Experience working with board and senior leadership is preferred
  • Knowledge of fundraising trends
  • Experience with digital fundraising and social fundraising a plus
  • Strong CRM skills (Salesforce preferred) and experience with donor software
  • Ability to work on nights and weekends as needed
  • Passion for our mission of providing free programs in arts, environmental education, sports and community engagement in NYC parks and other public spaces
  • Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship.

Responsibilities

  • Oversee the non-membership individual donor pipeline from prospect research through solicitation and stewardship
  • Manage a portfolio of donors of their own, and also support the Executive Director and Senior Staff with active management of their donor portfolios, including preparing briefings, coordinating follow-up, and tracking next steps
  • Develop strategies to improve donor retention and upgrades
  • Engage new and existing donors through cultivation at SummerStage concerts and planning program site visits, receptions, and special events
  • Serve as liaison for Board of Directors to support their personal giving and their solicitations
  • Working with the membership manager to identify Young Patron donors for advanced giving
  • Assist in special event donor identification and cultivation and in honoree research for our fundraising events
  • Oversee a calendar of and prepare required deliverables, including gift impact updates, quarterly program reports, solicitation letters, personalized acknowledgment letters, and year end program summaries
  • Conduct in-depth prospect research and wealth screens using iWave to identify, qualify, and build profiles on major gift prospects
  • Collaborate with the Database Administrator to build and maintain fundraising reports, dashboards, and moves management workflows in Salesforce, and oversee Individual giving data entry
  • Oversee our digital donor experience and website donation pages, supporting recurring gifts, DAF giving, matching gifts and social giving campaigns
  • Additional department general responsibilities as needed
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