Manager, Incident Response

FluidstackNew York, NY
$300,000 - $400,000

About The Position

Fluidstack is building civilization-scale infrastructure for AI, focused on delivering 10 to 100s of GWs of compute faster than anyone else. We are looking for individuals who care deeply about this mission and operate with extreme ownership, velocity, first principles, and a love for the game. The Security Team is responsible for securing the frontier of AI, protecting the most valuable and targeted artifacts in technology. This role involves building the entire security program from scratch, with a threat surface measured in gigawatts, and ensuring the physical and logical security of critical AI development work.

Requirements

  • Led material incidents end to end as a senior incident commander at organizations with sophisticated, well-resourced threat actors.
  • Managed and grown a team of senior responders while staying in the on-call rotation yourself.
  • Designed or run a 24/7 on-call program: coverage models, rotation discipline, acknowledgement and response SLAs, and escalation chains.
  • Move between technical containment and executive, legal, or customer-facing communications during a declared incident without losing the thread.
  • Made disclosure-grade calls under regulatory and customer reporting clocks.
  • Built operating relationships across security, infrastructure, and physical or facilities teams, and led incidents that crossed those boundaries.
  • Have well-founded opinions on what makes an on-call program humane and an incident response process effective, and you're ready to build one from a small senior core.

Nice To Haves

  • Incident response bridging cyber, physical, and OT or ICS surfaces.
  • Experience at critical-infrastructure operators, data centers, or 24/7 high-availability environments.
  • Standing up or scaling an IR team and on-call program from scratch.
  • Operating under FedRAMP, SEC, or similar regulated incident-reporting regimes.
  • Agent-augmented IR, including triage, investigation, or response automation.

Responsibilities

  • Lead incidents as a senior incident commander in the on-call rotation, and serve as the escalation backstop when a case rises above the responders on call.
  • Own the 24/7 coverage model, rotation discipline, and response SLAs for your US region, keeping the program humane and the bar high at the same time.
  • Build and develop a team of senior incident responders, setting the on-call expectations and quality bar they operate to.
  • Drive executive, legal, and customer communications during declared incidents, including regulated reporting and disclosure timelines.
  • Own the joint operating relationship with Physical Security and Data Center Operations for incidents that cross cyber, physical, and OT surfaces.
  • Run the post-incident review cadence and drive remediation to completion across detection, response, and infrastructure.
  • Hold the bar on the agentic triage layer, defining what the agent escalates and feeding incident learnings back to detection engineering and threat intelligence.

Benefits

  • Competitive total compensation package (salary + equity)
  • Retirement or pension plan, in line with local norms
  • Health, dental, and vision insurance
  • Generous PTO policy, in line with local norms
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