Manager In Training (Full Time) - Blakely, GA

Hibbett•Blakely, GA
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. This role is knowledgeable about each product area or department and helps determine methods and approaches for accomplishing store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards; promotes sales and promotions; and serves as an ambassador for Hibbett | City Gear by creating a distinctive customer experience and helping acquire and retain customers. The role assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The Manager in Training supports store asset control, sales and merchandising activities, inventory oversight, scheduling, and departmental performance. The position provides guidance to employees and customers, maintains customer-service standards, and protects company assets and financial information through effective internal controls. In the Store Manager’s absence, the Manager in Training supervises employees, including helping interview and train staff, assigning and directing work, and resolving problems.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling Hibbett | City Gear assets.
  • Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store and departmental responsibilities.
  • Assume responsibility for the entire store in the Store Manager’s absence.
  • Provide knowledge and guidance to employees and customers across departments as needed.
  • Monitor inventory, sales statistics, and expenses to support profitability across departments.
  • Direct staff to ensure departmental responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including welcoming customers and assisting multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
  • Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
  • Perform general administrative duties as needed and train in the Store Manager’s responsibilities.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
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