Manager in Training

Drive & Shine, Inc. • Crown Point, IN

5d • $80,000 - $100,000 • Onsite

About The Position

Drive & Shine is seeking a high-energy, people-first leader to manage a retail location as a Store Manager, also called a “Captain.” This hands-on role leads the full site, including customer service, sales, staffing, scheduling, and operational excellence. The position is suited to a service-minded professional who thrives in a fast-paced, team-driven environment, develops others, builds strong teams, and delivers memorable customer experiences.

The role requires leading daily operations, developing and coaching employees, meeting sales and labor goals, maintaining equipment and inventory, and ensuring a clean, customer-ready facility. It also involves handling customer concerns and communicating with executive leadership. The work may involve outdoor conditions in very hot or cold weather, extended periods of standing and walking, frequent bending and reaching, and regularly lifting or carrying 25 to 35 pounds. A ten-hour shift may be required.

Total compensation is listed as $100K+ including base salary and profit sharing. Drive & Shine offers performance-based bonuses, paid vacations and holidays, medical, dental, and vision insurance, a 401(k) plan, college education assistance, and profit sharing. The company describes a culture that values hustle, promotes from within, and supports leaders.

Requirements

• At least 5 years of experience leading teams in retail, service, or restaurant environments.
• Skill in recruiting, training, and building high-performing teams.
• A strong record of achieving sales goals and delivering on KPIs.
• Willingness to work alongside the team daily.
• Ability to multitask, prioritize, and remain calm under pressure.
• Ability to thrive in a high-volume environment handling up to 2,000 cars per day.
• Passion for helping others succeed.
• Commitment to a clean, organized, customer-first culture.
• A strong sense of ownership and accountability.
• Ability to work outdoors in all weather conditions, including extremely hot or cold environments.
• Ability to stand and walk for extended periods.
• Ability to regularly lift or carry 25 to 35 pounds.
• Ability to regularly grip, grasp, or twist with hands and wrists.
• Ability to stack, reach, and load items above head height.
• Ability to bend, crouch, and crawl frequently to perform job duties.
• Ability to understand hazardous communication and safety information.
• Ability to visually inspect work quality when required.
• Ability to understand directions for machine operation.
• Basic computer skills to log information as needed.

Nice To Haves

• Experience in car washes or automotive services.
• Experience in retail multi-unit management, including convenience stores, big-box retail, or quick service.
• Experience in restaurant or hospitality chains.
• Experience in sales-driven consumer service brands.

Responsibilities

• Lead all operations at the Drive & Shine location.
• Recruit, hire, train, and develop the team, with attention to attitude, performance, and culture fit.
• Coach team members daily and conduct regular formal performance reviews.
• Set and manage labor goals, team schedules, and budget targets.
• Ensure equipment functions properly and proactively manage repairs and maintenance.
• Maintain inventory and order supplies proactively to avoid downtime.
• Deliver exceptional service and memorable customer experiences.
• Keep the facility clean, organized, and guest-ready.
• Handle customer concerns and feedback professionally.
• Communicate progress and priorities clearly with executive leadership, including the COO and CEO.
• Foster a culture where team members feel valued and motivated to grow.

Benefits

• Competitive salary with performance-based bonuses.
• Paid vacations and holidays.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) plan.
• College education assistance.
• Profit sharing.
• Company culture that values hustle, promotes from within, and supports leaders at every level.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed