Manager In Training (Full Time) - Watauga, TX

Hibbett•Watauga, TX
•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties and develops knowledge across all product areas and departments. The role supports determining approaches to achieve store goals and initiatives, follows company policies and standards, promotes sales and promotions, and provides an outstanding customer experience. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities.

Requirements

  • Experience working in a retail environment; footwear and athletic apparel experience is preferred.
  • 1–3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Self-starter with initiative to take on important tasks without being asked.
  • Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
  • Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

  • Retail experience in footwear and athletic apparel.

Responsibilities

  • Assist the Store Manager in controlling company assets.
  • Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, scheduling, and other store responsibilities.
  • Assume responsibility for the entire store in the Store Manager’s absence.
  • Provide knowledge and guidance to employees and customers across departments.
  • Monitor inventory, sales statistics, and expenses to support profitability.
  • Direct staff to ensure department responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
  • Promote and sell company services and merchandise.
  • Perform general administrative duties and train in the Store Manager’s responsibilities.
  • Uphold company policies, procedures, and standards across operations, personnel, visual presentation, and customer service.
  • Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks.
  • Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.
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