Manager In Training (Full Time) - Pulaski, TN

Hibbett•Pulaski, TN

5d•Onsite

About The Position

The Manager in Training assists the Store Manager with overall store operations and administrative duties. The role requires knowledge of each product area or department and supports determining methods and approaches to achieve store goals and initiatives. The Manager in Training upholds company policies, procedures, and visual standards, promotes sales and promotions, and serves as an ambassador for Hibbett I City Gear by creating a positive customer experience and helping acquire and retain customers. The role emphasizes outstanding customer service and merchandise sales. In the Store Manager’s absence, the Manager in Training assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The position supervises employees when the Store Manager is absent, including interviewing and training employees, planning and directing work, and resolving problems. It also helps protect company assets and financial information by maintaining effective internal controls and reporting potential fraud risks.

Requirements

Experience working in a retail environment, preferably in footwear and athletic apparel.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and store responsibilities.
Assume responsibility for the entire store in the Store Manager’s absence.
Provide product and operational knowledge and guidance to employees and customers across departments.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service, including greeting and assisting customers and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring effective internal controls and informing management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training, assigning and directing work, and resolving problems.