Manager In Training

Crunch Fitness - Fitness Growth Capital•Daytona Beach, FL

14d•Onsite

About The Position

The Manager in Training (MIT) is not yet a manager — instead, they are the gold standard for what it means to be a Crunch employee. MITs are the shining example of excellence: they know every process, follow every checklist, and bring the Crunch Core Values to life in everything they do. The MIT’s role is to model flawless execution, mentor teammates by example, and help train new staff while delivering Legendary Service to every member. A Legendary Experience means: Every interaction is positive, memorable, and professional; The club operates with flawless adherence to process and culture; Staff are inspired by the MIT’s example of discipline, pride, and energy; Members describe the club as the cleanest, friendliest, and most fun environment they’ve ever joined.

Requirements

A team player who leads by example, not authority
Obsessed with details, discipline, and consistency
High-energy, enthusiastic, and approachable
Passionate about helping members and peers succeed
Hungry to grow into a leadership role by first mastering the fundamentals
Walks the talk — follows every process without shortcuts
Brings positivity and hype to every shift
Acts as a culture-builder and role model for teammates
Obsessed with Legendary Service and operational excellence
Thinks like a leader, but works like the hardest teammate in the room

Nice To Haves

MIT role is the first step toward leadership in FGC’s Crunch system
Successful completion → Eligible for Assistant General Manager or Assistant Personal Training Manager
Development timeline: 6–12 months, based on performance and cultural alignment

Responsibilities

Become certified and fluent in all Crunch SOPs, checklists, and systems
Model perfect execution of opening, mid-day, and closing procedures
Consistently demonstrate sales scripting, tour delivery, and kickoff support at the highest standard
Serve as the “go-to” for staff questions on policies, processes, and culture
Assist GM/AGM in onboarding new hires by modeling behaviors and walking them through procedures
Shadow peers on tours, kickoffs, and front desk interactions — providing feedback when directed
Reinforce Crunch Core Values in daily interactions with staff
Lead by example to set the cultural tone of discipline, pride, and Legendary Service
Deliver unforgettable service to every member and guest
Greet, engage, and build rapport to create raving fans
Resolve member questions or concerns with positivity, escalating to leadership when needed
Always uphold a professional, high-energy, and enthusiastic demeanor
Act as a daily guardian of the club’s visual standards
Participate in walkthroughs and ensure no detail is overlooked
Help enforce accountability among peers by modeling cleaning checklists and attention to detail
Create a facility members consistently describe as “the cleanest gym they’ve ever been in”