Manager in Training-1

Circle K•Tampa, FL

2d•Onsite

About The Position

The Manager in Training supports store operations and is expected to perform the general qualifications and duties associated with the Store Manager role. The position involves supervising and training employees, maintaining customer service and site standards, managing schedules and communications, organizing store operations, and overseeing financial performance. The manager works with minimal direction and is expected to be an effective manager, supervisor, and leader. Work is performed primarily indoors, with outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The role may involve occasional exposure to cold temperatures while supervising work in a walk-in cooler or freezer, as well as occasional noise. The job description may change periodically as required by business necessity.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills necessary to do so, including analyzing reports and managing inventory, cash, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to company standards.
Maintain a professional and supportive image among subordinates and supervisors.
Schedule employees within company guidelines to maximize customer service and maintain the site image.
Use nondiscriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Develop positive and professional relationships with suppliers.
Promote excellent service and resolve customer complaints in a timely, professional manner.
Promote and ensure a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet company standards for customer service, site image, marketing execution, and safety procedures.
Develop ways to ensure employees receive proper communications in a timely manner.
Hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Supervise employees to ensure required and requested reports are completed accurately and on time.
Supervise employees to ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment-related posters and signs are accessible to employees.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis needed to maximize sales and net profits.
Perform other duties as assigned or delegated by the supervisor.
Perform outdoor site tasks such as cleaning parking lots and gas pumps and taking out garbage.