Manager in Training - Warsaw - FT

GOODWILL INDUSTRIES GROUP • Warsaw, IN

14d • $47,300 - $47,300 • Onsite

About The Position

The Manager in Training learns all aspects of the Store Manager position by managing the daily operations of a fast-paced retail store. The role helps ensure smooth and efficient operations across customer service, inventory management, and sales, while creating a positive and welcoming shopping experience for customers and maintaining a productive work environment for staff. The position reports to the District Manager, who evaluates performance annually, and supervises store employees.

The role is expected to understand Goodwill’s mission, “Empower people to achieve their most abundant life,” and embody the company’s core values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing. The position is based at the Warsaw store and requires travel to different job sites, with travel of up to 50%.

Requirements

• High school diploma or equivalent, or the ability to obtain one through The Excel Center.
• At least two years of supervisory experience.
• Strong leadership, supervisory, and team management skills, including the ability to motivate staff and hold them accountable.
• Excellent verbal and written communication skills for interacting with staff, customers, and management.
• Understanding of sales, budgeting, financial reporting, and inventory management.
• Proficiency with point-of-sale systems, Microsoft Office Suite, and retail software.
• Ability to resolve customer issues professionally and maintain excellent customer service standards.
• Strong problem-solving, critical-thinking, and organizational skills for managing operations in a fast-paced environment.
• Knowledge of product merchandising techniques and commitment to creating a positive, inclusive store atmosphere.
• Authorized to work in the United States.
• Reliable transportation, a current driver's license, and proof of insurance to travel to different job sites.
• Flexible availability, including nights and weekends.
• Ability to frequently bend, twist, reach above shoulder level, push and pull, crouch or stoop, kneel, repetitively use feet, and use the head and neck in twisting or static positions and look up and/or down.
• Ability to lift and/or move up to 50 pounds.
• Ability to use standard office and light industrial equipment effectively and safely.
• Must pass a drug screen.

Responsibilities

• Recruit, train, and manage staff; ensure compliance with company policies and procedures and hold team members accountable for performance and conduct.
• Oversee store operational processes and coordinate efficient day-to-day workflow across departments.
• Communicate operational issues and challenges to the District Manager and collaborate on corrective action plans.
• Supervise and manage stock procedures.
• Perform daily administrative and clerical tasks.
• Maintain the safety and security of the premises and merchandise, including deterring theft and conducting emergency drills.
• Help maintain a safe environment and fill in for other store employees to cover scheduling gaps.
• Perform other duties as assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED