Manager-in-training / Shift Lead

Convive BrandsNew York, NY
Onsite

About The Position

Home to Le Pain Quotidien, California Pizza Kitchen, and Little Beet, Convive Brands is a restaurant group built by people who care deeply about hospitality, collaboration, and creating brands guests genuinely connect with. As we continue to grow, we’re looking for thoughtful, driven individuals who want to make an impact, help shape the future of our brands, and grow alongside a collaborative team. Our success comes from putting the right people in the right roles and empowering them to deliver. We invest in development at every level, encourage new ideas, and believe strong teams are built through trust, accountability, and support. If you’re looking for a place where you can contribute meaningfully and grow alongside people who genuinely enjoy working together, come join us at Convive!

Requirements

  • 3 to 6 months of related restaurant experience or training
  • Fulltime open availability in scheduling (including weekend availability) is highly preferred
  • Ability to speak, read, and understand the primary language(s) of the work location

Nice To Haves

  • Experience with POS systems, especially Toast, a plus
  • Ability to be cross‐trained in all areas of the dining room and retail space preferred

Responsibilities

  • Provide friendly and attentive service to all guests throughout the entirety of the visit
  • Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
  • Anticipate guest needs and note any preferences provided by the guest
  • Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
  • Prepare drinks for the dining room, as needed
  • Handle any guest situations with genuine empathy and elevate to a manager as necessary
  • Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
  • Organize money and receipts throughout the shift in adherence with the cash handling policy
  • Keep all areas of the restaurant clean and organized by following cleaning checklists
  • Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Benefits

  • Enrollment in Company-contributed health coverage plan
  • Accrued Paid Time Off
  • 401k with up to 4% match after ninety (90) days of employment
  • Pre-tax commuter benefits (in applicable States)
  • Team member discounts at all our brands
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