About The Position

This position covers multiple locations within an area. The Manager in Training learns the duties required of a Bulk Foods Department Manager and assists that manager in directing and controlling department operations. The role involves understanding related work areas, supporting department personnel, planning and ordering merchandise, and helping ensure customer service, product quality, freshness, and selection. It also assists with coordinating operations to control costs, meet labor targets, maintain projected profit margins, and meet or exceed sales goals. Department clerk duties are performed as needed. The employee completes the Manager in Training classroom and on-the-job training program. The work includes sales and margin support; merchandising, product preparation, inventory and receiving; customer relations; personnel support; recordkeeping; and maintaining safe, clean, compliant work areas. Employees must follow company policies and applicable laws, and duties and qualifications may vary.

Requirements

  • High school diploma or equivalent.
  • Effective communication with coworkers and customers and ability to follow written instructions.
  • Understanding of overall company practices through previous experience in the bulk foods department or equivalent.
  • Leadership skills, including communication, people management, customer and employee relations, analysis, planning orders, judgment, and responding to business activity.
  • Ability to perform basic arithmetic and compute weights and measures.
  • Ability to operate computers and Windows software in a work setting.
  • Ability to perform supervisory tasks such as interviewing, scheduling, hiring, counseling, training, and disciplining.
  • Excellent verbal, written, electronic, and interpersonal communication skills.
  • Manual dexterity and hand-eye coordination to make safe, quick movements and operate related equipment.
  • Mental alertness when working around potential hazards, equipment, and work aides.
  • Ability to work around machinery emitting heat and in cold conditions.
  • Knowledge of all areas of department production; ability to learn product variability, perishability, safety and sanitation procedures, department policies, product taste and content, and product perishability.
  • Ability to conduct visual inspections, read reports and manuals, and calculate inventory.
  • Ability to stand for long periods; walk and move rapidly; bend, stoop, twist, and turn frequently; and perform repetitive arm and hand movements frequently.
  • Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to 50 pounds from floor level to overhead frequently.
  • Ability to push and pull fully loaded hand trucks and pallet jacks containing products of substantial weight.
  • Ability to use cleaning chemicals according to manufacturers' guidelines and instructions.
  • Ability to handle food products according to state and county laws and WinCo standards.
  • Ability to perform primary duties efficiently and accurately.
  • Current Food Handlers Certification as required by state and county laws and WinCo standards.

Nice To Haves

  • Experience in a role with formal supervisory responsibilities managing performance, and/or completion of supervisory training, coursework, or education.
  • Experience managing products, including all aspects of inventory, display, and department product maintenance.

Responsibilities

  • Assist the Bulk Foods Department Manager in meeting departmental sales and gross margin objectives.
  • Create promotional and seasonal displays; prepare, proof, stage, and package products; prevent shrink; oversee cost and quality control; order products and ingredients; prepare sales and production guides; record sales; calculate gross profit; maintain department records; and control expenses.
  • Maintain and encourage fast, friendly, courteous customer service and ensure adequate product quantity, quality, and freshness.
  • Order, check, receive, and control inventory; organize displays and storage; stock and rotate products; inspect for outdated or substandard products and discard spoiled or outdated items; maintain proper temperatures; follow labeling, dating, rework, reduced-to-clear, damage, and spoilage policies; prepare and display products; ensure proper pricing and signage; conduct inventories; and prepare food items as needed.
  • Learn and assist with supervising, motivating, coaching, training, and hiring department personnel; monitor performance and recommend personnel actions; and help schedule personnel according to coverage needs and service levels.
  • Perform customer-relations duties and use suggestive selling and other sales techniques.
  • Ensure proper merchandising by following schematics and signing procedures, merchandising advertised and special items, analyzing cutting tests, and meeting customer demand.
  • Maintain cleanliness and appearance of work, storage, equipment, and display areas according to company policy and legal requirements; clean by mopping, sweeping, and removing garbage.
  • Maintain a safe and secure work environment and ensure compliance with security policies.
  • Perform receiving duties, including verifying orders against invoices, reporting shortages and claims, breaking down and dating loads, cutting cases, and stacking, pricing, and marking merchandise.
  • Break down freight by moving products into inventory and operating equipment such as forklifts.
  • Perform all duties honestly and with integrity, complete the Manager in Training classroom and on-the-job training program, and perform other duties as assigned or needed.
  • Perform all duties and responsibilities of a Bulk Foods Department Clerk at a fully competent and independent level.
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