Bulk Foods Clerk

WinCo Foods•Tulsa, OK

About The Position

Sets up and maintains the department according to company standards, including bulk food bins and machines such as honey and peanut butter dispensers. Ensures product quality and selection, provides friendly and courteous service to internal and external customers, and performs other related work. Shifts are generally 6–8 hours between 6:00 a.m. and 10:00 p.m.; the operation runs 24/7, and varied shifts may include nights, weekends, and holidays. The role involves receiving and breaking down freight; stocking bulk food barrels and dispensers; overseeing the coffee area; maintaining machines and supplies; helping customers and using suggestive selling techniques; and keeping work, storage, and sales areas clean and appealing. Employees must work safely and honestly, follow company policies and applicable laws, and wear required personal protective equipment. Duties and qualifications may vary, and minors may have different hours and equipment restrictions.

Requirements

Must be at least 16 years of age.
Food Handler Certification, as required by state law.
Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
Ability to communicate with customers to receive orders, upsell, and provide customer relations.
Ability to conduct visual inspections and read and follow guides, recipes, and product labels.
Ability to frequently lift, reach, stack, and maneuver objects weighing approximately 20–30 lbs., and occasionally 30–50 lbs., from floor level to overhead.
Ability to push and pull hand trucks, carts, and pallet jacks containing substantial loads.
Ability to stand, walk, and move rapidly for long periods; bend, stoop, twist, climb ladders, and turn frequently.
Ability to make safe and quick movements and operate related equipment with manual dexterity and hand-eye coordination.
Ability to perform basic arithmetic, including addition, subtraction, multiplication, and division.
Interpersonal skills and oral and written communication ability.
Ability to work around potential hazards involving equipment, tools, and work aids.
Ability to use cleaning chemicals and handle related food products.
Ability to wear hats, hairnets, gloves, and other required personal protective equipment.
Ability to perform primary duties efficiently and accurately.

Responsibilities

Welcome, engage, serve, and thank customers; maintain a friendly, enthusiastic customer-service atmosphere.
Break down freight, move products, place products in inventory, and operate a forklift as needed.
Stock product in barrels and dispensers, including retrieving and moving product, opening boxes with a cutter, and placing items in the correct locations.
Oversee the coffee area by grinding coffee, making coffee, and stocking supplies.
Maintain machines such as honey and peanut butter dispensers by loading product, cleaning machines and surrounding areas, and keeping containers supplied.
Maintain a safe and secure work environment.
Help customers find products and use suggestive selling techniques.
Maintain the cleanliness and appearance of work, storage, and sales areas.
Clean by mopping, sweeping, and removing trash and garbage.
Perform duties with honesty and integrity and complete other duties as assigned or needed.