Manager, Implementation

FIS Global•Milwaukee, WI

2d•Hybrid

About The Position

This position will be on the front lines of new product integration and immersion while guiding technical integration teams as they work supporting Financial Institution and Fintech API and Batch integrations. This leader will be the catalyst for not only building new Integration procedures but refining current processes, while being a technical resource leader of talented Implementation Analysts. This is a full-time hybrid onsite position based ideally in the Milwaukee office. Current and future sponsorship are not available for this position.

Requirements

Analytical Problem-Solving skills
Organizational Technical Project Management skills
Leadership in both word and action
Experience with leading individuals in a professional / technical setting
Experience in an operational, business analysis, or technical project management area preferred

Nice To Haves

FINTECH or bank-related industry experience
Automation or Artificial Intelligence experience with tools like Copilot, Claude, ChatGPT that would help streamline Client-facing artifact or requirement gathering.
Client relationship management skills

Responsibilities

Taking new products into market while improving legacy product installations.
Learning how successful product installations have worked while building structures around early adopter Clients’ new product integrations.
Leading technical team members with project standardization and artifact creation.
Rebuilding and recreating project documentation and procedures as new technical work is requested.
Navigation and simulation of technical applications, databases, JSON, Swagger, and logging utilities to assist Clients in product configuration.
Learning by doing and cross-training or partnering with team members consistently.
Engaging with Product, Business Analysts, and Sales teams of both Clients and FIS to technically understand and comprehend significant technical requirements.
Responsible for Audit controls and best practices of FCRA and GLBA product integrations using Project Management review and consistent procedures across a variety of teams.
Being a Resource Manager for 6-8 Technical Project Managers by focusing on objectives and key results, while conforming and migrating to broader FIS onboarding applications and utilities.