Manager II, Technology Product Management (ServiceNow)
About The Position
Navy Federal Credit Union is seeking a Manager II, Technical Product Management (ServiceNow) to lead the enterprise strategy, governance, and demand management lifecycle for the ServiceNow platform. This leader is responsible for ensuring platform investments are aligned to Navy Federal’s strategic priorities, risk posture, and member-centric outcomes, while driving transparency, consistency, and value realization across all ServiceNow capabilities. The role operates as a key leader within Business Enablement Platform Services (BEPS), partnering across IT, business units, and control functions to enable efficient, governed, and scalable platform delivery.
Requirements
- Applicants must be authorized to work in the United States without the need for current or future sponsorship.
- Must be able to work in the United States without sponsorship.
Responsibilities
- Lead the enterprise strategy, governance, and demand management lifecycle for the ServiceNow platform.
- Ensure platform investments are aligned to Navy Federal’s strategic priorities, risk posture, and member-centric outcomes.
- Drive transparency, consistency, and value realization across all ServiceNow capabilities.
- Operate as a key leader within Business Enablement Platform Services (BEPS).
- Partner across IT, business units, and control functions to enable efficient, governed, and scalable platform delivery.
Benefits
- Highly competitive pay
- Generous benefits and perks
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
