Manager II, People and Operations

The Education Trust • York, NY

16d • $86,070 - $107,580 • Hybrid

About The Position

The Education Trust (EdTrust) seeks a Manager II, People and Operations to join the organization’s New York office and lead its operations function. The People and Operations Manager will join a staff who are committed to fulfilling the mission of closing opportunity gaps that disproportionately affect students of color and students from low-income backgrounds. The Manager II, People and Operations manages day-to-day operational support, people-related workstreams, and other related activities. Bodies of work include planning and logistical support for internal and external events, serving as the point person with the Finance department for contracts, invoices, and implementing new efficiencies and improvements to team systems and infrastructure. The People and Operations Manager plays a pivotal role in ensuring efficient and employee-centric processes and systems so that EdTrust staff can deliver on our mission to advance educational equity. The Manager also provides the expertise required to manage the employee life cycle within the New York office, including hiring, onboarding, professional development, retention, and offboarding. EdTrust is committed to advancing policies and practices to dismantle the racial and economic barriers embedded in the U.S. education system. Through our research and advocacy, EdTrust improves equity in education from preschool through college, engages diverse communities dedicated to equity and justice, and increases political and public will to build an education system where all students will thrive. This role, available immediately, is based in our New York office and primarily works from a home office in New York or New Jersey. The Manager II, People and Operations reports to the Deputy Director of Strategy and Operations at EdTrust-New York.

Requirements

• At least a bachelor’s degree
• Significant (e.g., 5 years) related work experience in HR, People, and/or Operations
• Interest in / knowledge of education policy, especially around issues of equity
• Experience with project management tools such as Asana
• Experience with cloud-based financial management software such as Intacct

Nice To Haves

• People management skills a plus

Responsibilities

• Support the Executive Director and Deputy Directors to set the long-term vision for the People & Operations function at EdTrust-New York and translate that vision into short and long-term goals with relevant work plans
• Manage operational and talent-related projects and programs that maintain regulatory compliance, improve operational efficiency and standardization, and increase user-friendliness
• Serve as the subject-matter expert for the office on finance and administration-related matters, including monitoring and maintaining finance and administrative records (e.g., grant reports, credit card reconciliations, travel and expense reimbursements, accounts payable and receivable, and contract agreements, honoraria and stipends)
• Serve as the primary administrator and strategic owner of EdTrust-New York's project management system in Asana, designing and maintaining workflows, dashboards, project templates, and reporting systems that support cross-team initiatives, organizational priorities, and effective project management
• Manage the process to finalize and publish all public facing materials, including overseeing the work of graphic designer consultant(s), proofreading, and conducting quality assurance (with support of team data experts)
• Manage programs, events, and employee engagement activities that build and sustain a culture of belonging, support, and collaboration
• Solicit and track employee feedback on operational systems and structures, and implement feedback to support continuous improvement
• Lead the design, implementation, and continuous improvement of cross-functional collaboration systems and organizational operating rhythms, including planning processes, meeting cadences, project governance, and accountability structures that improve alignment, transparency, and execution across teams
• Recruit, hire, and manage 1-2 employees and/or interns as appropriate and budget permitting, including delegating tasks, providing coaching and development, and assessing performance
• Stay abreast of trends and research in relevant content areas to continuously grow and develop, and to make recommendations for process/practice improvements

Benefits

• Medical, dental and vision insurance are covered at 100% for the employee, with significant coverage also offered for spouses, domestic partners, and dependents.
• Sick leave, vacation leave, and personal leave
• Follow the federal government for most holiday closures.
• A week-long summer break
• A week-long winter break
• Employee Assistance Program at no cost to the employee
• A generous 7% contribution opportunity on a 403(b)-retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager