Manager II, Operations (Repack Programs)

Atlanta Community Food Bank Inc•East Point, GA

20h•Onsite

About The Position

The Manager II, Operations at the Atlanta Community Food Bank plays a critical role in overseeing the repacking of fresh produce and protein items, ensuring that these essential foods are efficiently processed and safely prepared for distribution to those in need. This position is central to the food bank’s mission of fighting hunger, as it focuses on minimizing waste, improving product quality, and enhancing the efficiency of repack operations to maximize the impact on the community.

Requirements

History of managing daily operations in food distribution, warehouse, or production settings.
Ability to optimize workflow and streamline processes for efficiency and productivity.
Strong understanding of food safety standards (e.g., HACCP, FDA, USDA) and experience implementing safety protocols.
Familiarity with quality control processes to ensure product safety and compliance.
Knowledge of audit procedures and compliance with health and safety regulations.
Proven experience in supporting a team, particularly in an operational or logistics setting.
Skills in coaching, providing feedback, and fostering a collaborative team culture.
Experience in training and onboarding new employees, focusing on compliance and safety.
Strong verbal and written communication skills with the ability to foster collaboration, maintain transparency, and build a positive team environment.
Skilled in tracking operational metrics and reporting on daily progress, goals, and improvement areas.
Ability to assess operational performance and implement continuous improvement initiatives.
Ability to lead or support cross-functional projects, especially those that impact quality, inventory, and food safety.
Proficiency in using metrics and KPIs to inform operational decisions.
Experience using inventory management and tracking software to monitor progress and assess program impact.
Proficiency with warehouse management systems or inventory software.

Nice To Haves

Customer Focus
Decision Making
Accountability
The Ability to Navigate Change

Responsibilities

Oversee daily repacking operations for protein and produce, ensuring efficiency and safety.
Manage the flow of goods from receipt to repack, and storage.
Develop and enforce protocols for quality control, safety, and sanitation in compliance with regulations.
Monitor and optimize inventory levels to reduce waste and ensure supply meets demand.
Implement quality checks to ensure products meet safety and quality standards.
Work closely with the Supply and Receiving teams to maintain compliance with food safety regulations.
Manage food safety audits and address any compliance issues.
Ensure all team members adhere to Hazard Analysis and Critical Control Points (HACCP) guidelines and other safety protocols.
Execute department strategy by translating goals and initiatives into actionable plans for the team.
Support daily operations by ensuring team members are productive, engaged, and meeting performance expectations.
Provide hands-on leadership, coaching, and real-time problem solving to support operational success.
Monitor and evaluate team performance, implementing improvement plans and ensuring adherence to organizational standards.
Facilitate communication between staff and upper management, ensuring clarity on expectations, priorities, and progress.
Support hiring, onboarding, and training of new team members, ensuring they are equipped to perform their roles effectively.
Foster a positive team environment, promoting collaboration, accountability, and strong morale within the department.
Track and report team metrics to department leadership, identifying areas for improvement and successes in meeting goals.