Manager I, Process Excellence
About The Position
A sustainable process development and continuous improvement strategy is crucial to Quality Management System in GCP governing R&D. The Compliance Learning Change Management (CLCM) organization resides within Clinical Development Operations to sustain an interconnected process and operations ecosystem by seamlessly empowering teams to connect ideas and create meaningful impact. Strategic Change Enablement (SCE) Manager I is responsible for partnering across CLCM organization to plan and deliver process improvement initiatives that support clinical research processes. Manage the development of clinical research processes including process maps and quality system documents. Provide change management for process improvement initiatives, including stakeholder and impact assessment and communications. Assess metrics and measures for their areas of focus. Leverage knowledge of AbbVie's Quality System, GxP Regulations, and the Business Process Framework (BPF) to deliver process and change management.
Requirements
- Bachelor’s degree (or equivalent ex-US) is required, typically in a scientific or business field. An Associate’s degree (or equivalent ex-US) with relevant experience is acceptable.
- Must have 6+ years of Pharma-related/ clinical research related experience; 2+ years of experience preferably within clinical research.
- Effective leadership skills with a proven ability to foster team productivity and cohesiveness in a Matrix environment.
- Possesses good communication and problem-solving skills
Nice To Haves
- Experience in process management, optimization, and simplification work is preferred.
- Experience in change management is preferred.
- Change management and/or Lean Six Sigma desired.
Responsibilities
- Responsible for understanding AbbVie's Quality System, GxP Regulations, and the Business Process Framework
- Awareness of Clinical Trial Management Systems and other associated systems for areas of focus
- Understand and partner across CLCM to support process improvement initiatives
- Provide change management for process improvement projects including stakeholder and impact assessment and communications
- Manage development of clinical research processes, including quality system documents and process maps
- Assessment of metrics and measures for their areas of focus
- Maintain initiative and change management application
- Partner across CLCM to assess and align on process improvements
Benefits
- paid time off (vacation, holidays, sick)
- medical/dental/vision insurance
- 401(k)
- long-term incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
